City Insurance Group car insurance

Fully comprehensive cover generally includes, depending on the policy:

The vast majority of City Insurance Group’s policies include windscreen repair cover though make your own checks to see if a claim affects your no-claims discount.

Standard on most policies but, as always, it is subject to availability. The key thing (again, like most policies) here is that your car must be repairable. So if you unfortunately write off your car and it is not repairable you wouldn’t be eligible for a courtesy car.

Most City Insurance Group policies will cover European travel for 90 days. Some will be valid for 60 days. A scattering of policies may dip to 30 days.

There’s a basic measure of personal belongings cover but this will not be an extension of your home insurance. So, depending on policy, this cover will be normally in the region of £150-£250 maximum. 

As normal with this type of cover, it is not a life insurance policy. That means it won’t generate huge amounts of money in the event of an accident. City Insurance Group says sums paid out, dependent on circumstances, are typically in the £3,000-£5,000 region.

The majority of policies include new car replacement cover as long as the car is within 12 months of its life and you’re the first registered owner. 

Like most insurance cover you can add extra car insurance onto your policy so it’s completely bespoke and right for you. Pay-extra options can help swerve any potential impact on your no-claims discount.

Legal cover is limited to non-fault only where you claim losses against another party. City Insurance Group will organise a claims management company to act on your behalf. Normally a hire car will be provided and this will be sourced regardless of the condition of your vehicle. So if your car is written off and the accident is not your fault, you get a hired replacement car, no argument.

There’s three levels of breakdown cover, two in the UK, one in Europe. The first is roadside assistance and the second is national recovery. Home start cover can be included, depending on your policy, so do double-check.

Most City Insurance Group policies offer key cover. Some City Insurance Group policies will cover you for loss and theft while some may just supply theft-only. If you buy separate key cover, the limit is generally around £2,000, which is £1,000 more than the standard cover. 

It's common and reasonable to always report stolen keys to the police and to get a crime reference number, whether it’s in the UK or Europe. Do hang onto any receipts related to keys lost or stolen.

Whatever excess protection a policy comes with you can buy extra. So if you do have to make a claim against your own policy where you pay the excess, this excess is later reimbursed.