About the awards
The annual uSwitch Credit Card Awards are the result of our survey of credit card customers to assess the quality of their customer service.
The latest awards in 2018 saw us speak to 10,000 credit card customers to gauge how you feel about credit card providers and the level of customer service they provide.
We have divided the survey results into 12 distinct categories reflecting the broad range of ways you interact with your card provider - from websites and on the phone to mobile apps.
To see and compare all our credit card providers visit our credit cards homepage.