London offers a wide range of broadband packages and speeds, from budget-friendly deals for casual users to lightning-quick gaming and streaming services for large households with multiple devices. Whatever you want to use your internet connection for, there's sure to be a broadband deal that meets your needs.
There are a wide range of internet providers available to residents in the capital. Here are some of the best options.
The UK's largest provider of broadband services, BT offers a range of deals with average speeds of up to 67Mbps in London. Users can also take advantage of a range of add-ons and features, including the firm's powerful Smart Hub Wi-Fi router and the optional Complete Wi-Fi, which guarantees good wireless coverage throughout your home.
EE broadband offers a choice of standard and fibre broadband services in London, as well as a range of mobile services including superfast 5G options. Consumers who sign up for one of the firm's home broadband deals can also get a free data boost for any EE mobile package, while there are also a range of TV add-ons available.
One of the UK's best-value providers, Plusnet is also notable for the quality of its UK-based customer service, winning the Best Customer Service Provider prize in the 2019 uSwitch Broadband Awards. People opting for Plusnet broadband deals can usually enjoy offers such as cashback and online exclusives for broadband and call packages
A perfect choice for entertainment fans, Sky offers a wide range of broadband, phone, TV and mobile deals, so you can mix and match what you get to your exact requirements. It has average speeds of up to 59Mbps and there are a huge range of entertainment, film and sports packages on offer, while its flagship Sky Q Hub router is one of the best on the market.
Well-known for its range of affordable services, TalkTalk was named the most popular broadband provider in the uSwitch awards in 2019. As well as low monthly costs, it offers a Fixed Price Guarantee that ensures your bill won't go up during the length of your contract.
Unlike many other providers, Vodafone only offers fibre broadband packages, with no slower, standard broadband deals available. It offers average speeds of up to 63Mbps and its Ultimate Speed Guarantee gives you money back off your bill if speeds fail to reach a minimum standard. There are also special discounts available for customers who also get mobile services from the provider.
When choosing a broadband provider in London, there are a range of factors to consider. As well as the price, you should think about what online services you'll be using and the speed you'll need to access these effectively. It's also important to think about what Wi-Fi offerings are available to ensure you can get connected anywhere in your home.
There are a range of speeds on offer for people living in London. The fastest widely available speeds are from Virgin Media, which offers packages of up to 362Mbps through its dedicated cable network.
Elsewhere, most providers offer packages with different speeds, with the majority of companies allowing customers to choose average speeds of around 67Mbps, 36Mbps or 11Mbps. A few locations may also have access to ultrafast fibre-to-the-premises services, which could offer speeds of up to 900Mbps — though these services remain very limited.
Coverage may vary throughout London's boroughs, however, so it pays to check what's available to your home. Our postcode checker can show you all the options available for your address and what speeds you can expect.
Not everyone will need the fastest available speeds. Instead, what defines a good broadband speed will depend on what you intend to use your connection for. For everyday web browsing and occasional streaming in standard definition, a speed of 1.5Mbps should be adequate, while Netflix recommends a minimum speed of 3Mbps for standard streaming and 5Mbps for HD.
If you want to stream smoothly in 4K ultra high-definition, however, you'll need a minimum speed of 24Mbps. For gaming, console makers suggest a minimum of around 3Mbps to play online — though if you want to download the latest title direct to your home, you'll need a much faster connection, with a fibre service recommended to ensure these large downloads can be completed as quickly as possible.
It's also important to note that the more people you have in your home looking to connect at once, the higher the speed you'll need - so a home where only one device will be going online can cope with a much slower speed than one where multiple gadgets will be competing for the available bandwidth.Back to top
Our UK based call centre staff can provide expert help to find a deal that matches your needs.