The company runs a UK-based customer service enquiry team, which is available from Monday to Saturday. It also operates a 24-hours, seven days a week claims line. It is proud of its commitment to customer service.
Contact Uswitch: 0800 688 8557
If you require basic third party, fire and theft or comprehensive cover
If you want the benefit of knowing the first £250 of any claim relating to your on-board audio equipment is covered
Despite a sleepy year news-wise, no doubt abetted by coronavirus, Acorn Insurance hit the industry headlines in September 2020 when it was named one of the top 50 personal insurance brokers by Insurance Age.
The Financial Ombudsman Service received 15 car insurance complaints about Acorn. To put that in context, 67 firms had 10 or more complaints each and those totalled 4,550 complaints. Nearly 200 firms had fewer than 10 each, sharing just 479 complaints between them.