Acorn Insurance is a specialist policy provider, which has been offering its services since 1981. The broker focuses on car, taxi, van, motor trade and home insurance policies.
Reviews.io rating: 4.87/5 stars
Reviews.io gave Acorn a 4.87 rating out of five based on 1,549 reviews of experience of its car insurance in relation to premium price.
Feefo rating: 4.7/5 stars
Trustpilot gave Acorn car insurance 4.2 stars out of five based on 822 reviews.
The company runs a UK-based customer service enquiry team, which is available from Monday to Saturday. It also operates a 24-hours, seven days a week claims line. It is proud of its commitment to customer service.
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Despite a sleepy year news-wise, no doubt abetted by coronavirus, Acorn Insurance hit the industry headlines in September 2020 when it was named one of the top 50 personal insurance brokers by Insurance Age.
The Financial Ombudsman Service received 15 car insurance complaints about Acorn. To put that in context, 67 firms had 10 or more complaints each and those totalled 4,550 complaints. Nearly 200 firms had fewer than 10 each, sharing just 479 complaints between them.
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