A guide to Debenhams car insurance and how it can help you find the cheapest quote
Defaqto rating: 5/5 stars
Independent financial products reviewer Defaqto has given Debenhams car insurance a 5-star rating.
Note: Not all Defaqto five-star rated products have the same covers and terms.
Trustpilot rating: 4/5 stars
Trustpilot, has given Debenhams car insurance four out of five stars and a rating of great, based on more than 850,000 reviews.
Debenhams car insurance is part of Debenhams Personal Finance. Debenhams Personal Finance is owned by the high street retailer Debenhams.
Debenhams is over 200 years old.
Debenhams has around 130 UK stores and also owns the leading department store retailer in Denmark, Magasin du Nord, which operates seven stores and a leading Danish website. Debenhams website is one of the 10th largest online retailers in the UK.
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Debenhams Personal Finance also offers a Mastercard credit card through New Day, travel money and other types of insurance including gadget insurance, travel insurance, wedding insurance and pet insurance.
Debenhams doesn’t offer its own insurance. It is an appointed representative of Somerset Bridge Insurance Services Limited. Somerset Bridge, known as Eldon Insurance until December 2019, is itself a broker. Somerset Bridge Insurance works with car insurance providers rather than providing its own insurance.
Through Somerset Bridge, Debenhams car insurance works with several insurance providers in order to check and compare car insurance quotes.
Debenhams, the parent company, entered administration in April 2020. Geoff Rowley and Alastair Massey of FRP Advisory were appointed joint administrators of Debenhams Retail Limited and Debenhams Properties Limited on 09 April 2020.
Debenhams Personal Finance offers all Debenhams cardholders - those with its credit cards - 10% off all its services.
Debenhams provides three types of cover:
Debenhams does not offer short-term car insurance.
Looking for temporary car insurance? Short term insurance cover includes:
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Debenhams doesn’t offer multi car insurance.
If you have multiple cars to insure in your household taking out a multi-car insurance policy can help reduce your insurance costs:
Up to 10% off for Debenhams Cardholders, customers who hold a Debenhams Mastercard credit card, membership includes a reward scheme. Debenhams also offers the following benefits to holders of fully comprehensive policies.
Debenhams car insurance will cover medical expenses up to £100 (with comprehensive cover).
Debenhams car insurance comprehensive cover includes 90 days foreign travel, conditions apply.
After an accident covered by your policy (as long as your car is being repaired by an approved repairer).
Debenhams, the parent company, entered administration in April 2020. Geoff Rowley and Alastair Massey of FRP Advisory were appointed joint administrators of Debenhams Retail Limited and Debenhams Properties Limited on 09 April 2020.
This means that while Debenhams is insolvent it has breathing space to pay its creditors while a potential buyer is found.
Debenhams Personal Finance continues to offer the same services to customers as its policies are with insurance companies that are not in administration.
The Financial Ombudsman Service received 97 car insurance complaints about Somerset Bridge, which runs Debenhams car insurance, in the first half of 2020. Somerset Bridge refused to say how much total GWP it has for motor to get an accurate idea of market share Its complaints numbers make it about the 13th most complained about insurance brand but it is thought to have a smaller market share. To put complaints in context, 67 firms had 10 or more complaints each and those totalled 4,550 complaints. Nearly 200 firms had fewer than 10 complaints each, sharing just 479 complaints between them.
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