Which energy supplier has the best smartphone app?

uSwitch takes a look at gas and electricity apps from British Gas, EDF Energy and E.ON

Each of the big six has launched an app for its customers

Each of the big six has launched an app for its customers

With a number of energy suppliers calling for the government to scrap plans for the roll out of expensive energy monitors in favour of apps, we decided to investigate what’s already available on the market.

In this post we look at the offerings from British Gas, EDF Energy and E.ON.

The British Gas App

In British Gas’ words: “Save time and hassle with our mobile App. It’s simple to submit your meter readings, view your balance, track your energy usage, book an engineer visit and track the status of your appointment. It even comes with a handy torch to help you read the meter”.

British Gas’ popular app has been downloaded by more than one million customers and has received largely positive reviews across both iTunes and the Google play store. Its strengths include user-friendly design and reliability.

Key features:

Available on Apple and Android devices.

EDF Energy’s App

In EDF’s words: “Managing your energy just got easier with our smartphone app. Submit meter readings, update your account details and start saving money with our energy saving tips”.

EDF Energy’s app has received mixed reviews from users, many of whom have complained about a number of bugs and glitches which make using the app difficult.

Key features

Available on Apple and Android devices.

E.ON’s App

In E.ON’s words: “With our smartphone app, you can send us your meter readings, get energy-saving tips and keep up-to-date with new products and services”.

Following a number of login issues and generally negative feedback, E.ON’s app now appears to be back on track with users providing generally more positive reviews.

Key features

Available on Apple and Android devices.

Read more

Five environmentally friendly energy saving apps

Five great energy saving gadgets for your home

Post tags:

Join the conversation


  1. Zarhadoom on May 12, 2014 at 8:42 am

    Yet another set of apps that do not include the Windows Phone community. Sorry but I cannot see the reason why these big companies feel it is ok to alienate their customers.

  2. Anonymous on May 16, 2014 at 6:03 pm

    Another fed up Windows Phone user here – it’s about time these companies caught up with the rest of the world.

  3. John on June 16, 2014 at 8:03 pm

    Eon’s app is pretty handy :-)

  4. GAS305 on June 26, 2014 at 10:39 am


  5. Michele Martinelli on June 26, 2014 at 3:41 pm

    As a fellow Window’s Phone user I share your pain – let me know if you come across any energy related apps on there!

  6. AJ on July 6, 2014 at 11:13 am

    Why have a Skoda (Windows) when you can have a VW (Android) or the best, Audi (Apple), it’s not a case of these companies catching up with the World, it’s about the user catching up with technology !

  7. BG Customer on July 20, 2014 at 6:22 pm

    Having test driven a VW (my personal mobile was Android for four years) and an Audi (have had ios on my company mobile for the past 3 years), I have to say that the Skoda wins hands down! Looking forward to British Gas’ Windows app!!

  8. liz S on July 28, 2014 at 8:52 am

    Iv had both Android and Apple and im afraid to inform you but the windows phone is just as good, the only down flaw is a couple of companies still need to make their apps available to windows.

  9. SP User on November 7, 2014 at 2:40 am

    Many Windows phone users have previously been heavy users of both the other devices and like the unique benefits offered. Unfortunately, my energy company is the only application that I cannot be found, this is not reason enough to change device.

  10. rayrayrayray on February 21, 2015 at 4:17 pm

    Haha, listen to all the Windows Phone users complaining about no apps for their irrelevant Operating System… Laughable… Why don’t you BBM someone… #d1cks

You must be logged in to post a comment.