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Plusnet, Tesco Mobile and Community Fibre win providers of the year in Uswitch Telecoms Awards 2024
Plusnet has landed Broadband Provider of the Year, with Tesco Mobile scooping Network of the Year in the Uswitch Telecoms Awards 2024, following a survey of more than 24,000...
Renters’ rights: broadband exit fees cost renters £290m
Nearly half of UK renters (47%) wish broadband contracts were better suited to their needs, according to a new study by Uswitch.com. Just over 4.6 million households live in the private rented sector in England, representing 19% of all households...
Uswitch responds to January’s consumer price index (CPI)
“As the majority of broadband and mobile providers base their annual price rises on December’s inflation rate plus an additional 3.9%, today’s figures show that UK consumers will likely pay out an estimated total of £85.5 million...
Outages unwrapped: 17 million brits have faced broadband disruption this year
A staggering 17 million Brits faced disruption to broadband services in 2023, according to new research from Uswitch.com. These customers endured an average of 33 outages which lasted for three or more hours...
Uswitch responds to news of further delays to One Touch Switch target date: “This cannot be left in limbo”
Richard Neudegg, director of regulation at Uswitch.com, comments: “Further delays to the implementation of One-Touch Switch...
Uswitch responds to Ofcom proposal to ban inflation-linked mid-contract price rises
Richard Neudegg, director of regulation at Uswitch.com, comments: “We welcome Ofcom’s proposal to ban inflation-linked and percentage-based price increases, something Uswitch has long campaigned for...
Christmas lights, buffering fright: Four in five brits unaware christmas decorations could slow internet
Four in five Brits (79%) – equating to 42 million people – are unaware that their Christmas decorations could interrupt their broadband signal in the home, according to new research from Uswitch.com, the comparison...
Uswitch comments on Shell Broadband £1.4m fine from Ofcom
Richard Neudegg, director of regulation at Uswitch commented: “It’s absolutely right that Shell Energy has faced consequences for breaching Ofcom’s rules on end of contract notifications...
29% of UK mobile and broadband customers could save £539 by making a simple switch
More than one in three (29%) UK mobile customers and 16% of broadband customers are currently out of contract with their provider - and could save hundreds over simply by...