Press release:

uSwitch comments on Ofgem’s retail energy market indicators

Commenting on Ofgem’s retail energy market indicators that show a record number of people have switched to small and medium suppliers, Claire Osborne, energy expert at uSwitch.comsays:

“It’s fantastic that a record number of people are taking control of their energy bill and switching supplier for a better deal. In our recent customer satisfaction report, challenger suppliers stormed to the top of the rankings, leaving the big six languishing at the bottom of the table.

“With more and more people switching energy supplier to a wider range of suppliers, it is a clear reminder that any widespread price cap must not hamper this increasing and welcome level of competition. By switching supplier people can save an average of £290, far in excess of anything a cap would be able to provide.”

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About us

Launched in September 2000, uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, broadband, TV services, mobiles and personal finance products including mortgages, credit cards, car and home insurance. Last year we saved UK consumers over £278 million on their energy bills alone.

Customers can sign up to an account that automatically monitors the energy market and notifies them when they can move to a cheaper tariff, while broadband customers can conduct a speed test to find out how fast their broadband is and identify the best deal for their postcode.

The multi award-winning 'Switching Made Simple' app allows customers to compare energy, broadband, credit card, mobile and SIM-only deals – and uSwitch also has a UK contact centre manned by energy and broadband experts. Customers can post their latest energy bills to FREEPOST USWITCH to receive a free call back and be guided through the comparison process, or they can email with their postcode and usage details.

uSwitch is owned by ZPG, which operates some of the UK’s most trusted digital brands that help empower smarter property and household decisions including Zoopla, Money, PrimeLocation and SmartNewHomes.

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