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Tesco Mobile Home From Home data roaming FAQ

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Woman travelling with smartphone roaming

Tesco Mobile's Home from Home promotion offers its customers free roaming in a number of European locations roaming promotion.

Under the terms of Home from Home, customers can make calls, send texts and use the internet on their phone at no extra cost when travelling abroad.

Already a Tesco customer? Or tempted to switch to take advantage of this new offer?

Read on and we’ll answer all the key questions about Home From Home and what it means for you?

What is Tesco Mobile Home From Home?

The offer is simple. With Home from Home, Tesco Mobile is letting its customers use their calls, texts and data when travelling abroad.

As long as you make calls and send texts to UK numbers and don’t go over your data allowance, you won’t be charged a penny extra, even though you’re outside the country.

Which destinations are included in Home From Home?

48 countries are included in Tesco Mobile’s Home From Home roaming scheme. This still includes all EU countries as well as a number of other popular destinations. Here are all the countries you can use Home From Home:

  • Austria
  • Azores
  • Belgium
  • Bulgaria
  • Canary Islands
  • Croatia
  • Republic of Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • French Guyana
  • Germany
  • Gibraltar
  • Greece
  • Guadeloupe
  • Guernsey
  • Hungary
  • Iceland
  • Ireland (Republic of)
  • Isle of Man
  • Jersey
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Madeira
  • Malta
  • Martinique
  • Mayotte
  • Monaco
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Reunion
  • Romania
  • San Marino
  • Slovakia
  • Slovenia
  • Spain
  • St. Martin
  • St. Barts
  • Sweden
  • Switzerland
  • Vatican City

How will I know if I'm in a Home From Home destination?

When travelling to a Home From Home destination, you’ll receive a welcome text from Tesco Mobile when you arrive. This will include a link to the main Tesco Mobile Home From Home page as well as contact details and information you might need while away.

So does this mean the end for all European data roaming charges on Tesco Mobile?

Tesco Mobile has committed to maintaining its inclusive calls, texts and data within EU countries for the remainder of 2022. After that point new charges may be introduced.

How much will it cost me to make calls to numbers in the country where I’m staying?

As long as you’re calling EU numbers, calls cost 4p per minute and texts 1p per minute. Local rates outside the EU may vary, although these should be spelled out to you via a text message when you arrive in your destination.

How does it compare with rival networks’ offers?

three feel at home

Tesco Mobiles Home From Home competes very well with other market-leading providers. For example, while Three’s Go Roam scheme allows you to use your data and calls in 71 worldwide destinations, there is an additional charge to access this – £2 a day in Europe and £5 a day worldwide.

Uswitch’s guide to the best network for roaming explains how each deal breaks down.

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