Defaqto: 5/5 stars
The Ageas car insurance policy is rated as five star by Defaqto. Its Essentials policy received a three-star rating.
Note: Not all Defaqto products with the same star ratings have the same covers and terms.
Ageas is one of this country’s largest home and car insurers, protecting five million customers’ cars, homes and businesses.
It runs the Ageas and Rias brands, and works in partnership with various well-known names, including Age UK and Tesco.
Contact Uswitch: 0800 688 8557
if you have small children and appreciate the benefit of getting replacement child car seats
if you are concerned about potential losses arising from an incident involving an uninsured driver
if you are reassured to know that up losses of personal belongings up to £300 would be covered
if you want access to a 24/7 claims line
Ageas fended off a takeover bid in the late summer, which resulted in a rise in its share price. BE Group had placed Ageas in its sights, showing willingness to snap up the €3.8 billion insurer, but the jury is out as to whether it will make another approach.
The Financial Ombudsman Service received 162 car insurance complaints about Ageas, under two identities with 152 and 10. That gives Ageas just over 3% of complaints but it has about 6% market share so received a much smaller proportion of complaints than might be expected for its size. To put that in context, 67 firms had 10 or more complaints each and those totalled 4,550 complaints. Nearly 200 firms had fewer than 10 each, sharing just 479 complaints between them.