Most businesses would be lost without a good business broadband package that provides a reliable and fast connection. Business broadband allows entrepreneurs to reach a global market without ever having to leave the comfort of their own home or business premises.
If you’re thinking of setting up a business, or already run one, then this guide will explore a few of the issues worth considering when choosing a business broadband package.
Business broadband and static IPs
A static IP address is a critical part of a business broadband connection. In a nutshell, an IP address is a numerical identifier for your computer and is what enables computers to exchange information with one another over the internet.
With most home broadband connections, you are granted a dynamic IP. This means it changes every time you connect. However, with premium business broadband connections you are usually provided with a static IP, which means that the identifying number always stays the same.
Static IPs enable you to access more advanced internet features that are helpful to a business.
Get a static IP and you can:
- Run a server
- Build your own website
- Create an email address that sends directly to an email account of your very own domain
For example, if you are selling second-hand books over the internet you could have a website called www.goodbooks.co.uk, and your email could be firstname.lastname@example.org.
Compare all static IP business broadband deals here Static IP Broadband
Which providers offer business broadband?
A host of UK providers now offer keenly priced, super fast business broadband packages tailored to the needs of companies. The top of the range BT Business Infinity broadband deal, for instance, features a headline connection speed of up to 76Mbps. TalkTalk's top-end business broadband package also provides a top speed of 76Mbps.
Other players in the business broadband sector include Plusnet, which is renowned for its superlative customer support, XLN Telecom, Eclipse and Virgin Media, whose top business broadband product offers a guaranteed speed of 152Mbps.
BT Business broadband
BT Business standard business broadband packages offer super fast connections of up to 17Mbps and a reliable service that won’t let you down. Broadband products range from those suitable for small to medium enterprises with light usage needs to larger firms who may want to opt for those that feature unlimited downloads.
Choose BT's fibre business broadband service and you'll get an even faster headline speed of 76Mb.
Customers can also choose to add mobile broadband, with free WiFi minutes available on selected deals. In addition to minimum 100GB of usage allowance, BT also provides 10 email addresses with spam protection with Outlook Web Access.
Virgin Media business broadband
Thanks to its highly advanced fibre optic broadband network, Virgin Media Business is able to offer fast and reliable broadband speeds that are not affected by the distance your business is located from the telephone exchange and a super fast cable service of up to 152Mbps.
Customer support is another strong selling point, with help on hand from a dedicated, UK-based team 24/7 via a freephone number. Other key features of Virgin Media Business broadband include Unlimited downloads & calls, a business-grade SLA and an award-winning wireless router on their top-tier packages.
Plusnet business broadband
BT subsidiary Plusnet has long been renowned among discerning web users for its incredible customer focussed approach. The same ethos informs its business broadband services, with clients benefiting from a well informed UK-based support team that is on call 24/7.
Aiming to respond to telephone and email queries within 30 seconds and four hours respectively, Plusnet’s success in taking care of customers is born out by the face its business support team fixes around 75 per cent of problems first time.
Plusnet business broadband customers can expect a connection speed of up to 17Mbps, a free four port wireless router, a choice of usage allowance options ranging from 10GB per month to unlimited and free VOIP call minutes with selected packages.
TalkTalk Business broadband
TalkTalk Business broadband packages offer speeds of up to 76Mbps and prioritised business traffic – making it one of the fastest available to UK firms. Companies also benefit from years of industry experience, keen prices and the flexibility to tailor a phone line and broadband deal to meet their needs and add extra services for a small additional charge.
Customer support is excellent, with dedicated, UK-based specialists on call from 9am to 5pm. TalkTalk's superlative aftercare record was highlighted when it scooped a Cisco Customer Service Award for its standards of customer support. Call TalkTalk's customer service department on: 0800 083 3003 for small businesses and 0800 298 6725 for large businesses.
Who else offers business broadband?
Other highly rated, but smaller, broadband providers include One Bill Telecom and XLN Telecom. Both stand out for excellent customer support, while One Bill Telecom's USP is its simple billing system.
Important factors when choosing business broadband
- Web hosting & email addresses - look out for anti-virus and anti-spam filtering
- Site creations suites such as EasySiteWizard help you quickly and easily set up a website for your business.
- Business Voice (VoIP) - receive an inclusive VoIP business line for incoming and outgoing calls
- Extranet - provides employees with one place to store and share information, which is backed up daily and password-protected.
- PC Security - protection suites safeguard your PC from hackers and viruses when you are online, and protect you from infected CD-ROMs and flash drives when your offline.
- Static/fixed IP addresses can give your business a real look of professionalism. This is great if you’re planning on doing a lot of business over the internet
- The main problem with static/fixed IP addresses is that they can be vulnerable to hackers, so good internet security is an essential.
Do I need business mobile broadband too?
If you spend a lot of time out of your place of work, for instance, attending meetings and seminars, then it’s a great idea to sign up for mobile broadband too. This will enable you to check and respond to your emails from your laptop, surf the web at speeds of up to 21Mbps on 3G and keep on top of your work no matter how far you are from the office.
Grab a 4G mobile broadband deal from the likes of EE and you can expect an even faster on-the-go connection, allowing you to really make the most of the time you spend travelling for your job.
Compare business mobile broadband packages: Business mobile broadband
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