Nokia has suspended sales of its 5800 handset in the US while it works to address a problem with 3G connections.
The Finnish handset manufacturer received complaints from a number of customers that they were struggling to access 3G networks.
This followed reports from other sources that earphones which were bundled with the phone took in moisture from the ear because they were not sealed properly.
A statement from the Nokia stressed the 3G problem was limited to US handsets and claimed that it is “not specific to any other region or country”.
It added: "Nokia is investigating the issue. Existing customers of the 5800 XpressMusic who experience 3G signal issue with the device are advised to contact Nokia Customer Care."
The earphone problem has apparently been addressed by Nokia, which has now enlisted a new supplier.
Nokia is hoping that the touchscreen 5800 handset will mount a significant challenge the iPhone in the US.
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