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  5. EE launches free Wi-Fi calling service to augment coverage

EE launches free Wi-Fi calling service to augment coverage

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EE launches free Wi-Fi calling service to augment coverage

EE pay monthly customers will be able to make calls and send texts over Wi-Fi with the launch of a new service aimed at ensuring subscribers get coverage within their home.

EE said the Wi-Fi Calling service (clearly it was say-what-you-see day at EE when they were thinking of apt names) caters to the four million people in the UK who lose connection in at least one room of their home.

The service, which delivers HD Voice quality audio, is baked into compatible phones’ software. That means there’s no Skype-style app to fire up and that users can access it via their phones’ dialpad and use their regular contacts book.

We got the chance to use WiFi Calling at a launch event held deep underground at the Churchill War Rooms (nee Cabinet War Rooms) in London last week. And we can report that call quality remained impressive when we took our trial Galaxy S6 smartphones for a turn around the bunker-like World War 2 nerve centre.

ee wifi calling 3

WiFi Calling will also work over any Wi-Fi network, so can be used away from home too, and will be available from April 10th. Of course, you’ll also be able to make and take calls on The Tube network as well.

Initially the sole compatible handsets are the Microsoft Lumia 640 and Samsung Galaxy S6 and S6 Edge.

However, EE has pledged that more “new and existing devices will be added to the WiFi Calling range in the coming weeks”.

EE CEO Olaf Swantee said: “Losing coverage at home is a major frustration, and WiFi Calling will make a real difference to millions of customers across the UK, from basement flats in London to the most rural homes in the country.

“Our customers want to be able to call and text no matter where they are, and they don’t want to have to think about which app they need to use or if their friends have a particular third party service.”

Category: News

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