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Galaxy S7: Samsung denies safety issues with top–end handset

Samsung Galaxy Note 7 vs S7

Samsung has issued a statement denying there are any safety issues with its Galaxy S7 range, two months after it was forced to discontinue the Galaxy Note 7 due to exploding batteries.

In an official statement, the Korean company said: “Samsung stands behind the quality and safety of the Galaxy S7 family.

“There have been no confirmed cases of internal battery failures with these devices among the more than 10 million devices being used by consumers in the United States; however, we have confirmed a number of instances caused by severe external damage.

“Until Samsung is able to obtain and examine any device, it is impossible to determine the true cause of any incident.”

It appears Samsung was reacting to a series of social media reports about the Galaxy S7 exploding.

However, such stories surfaced weeks after the Galaxy Note 7 was pulled from shelves, leading many to question their veracity.

Samsung has already confirmed that it plans to launch a Galaxy S8 handset early in 2017, with a new, Siri-style virtual assistant and improved dual-screen camera.

Get up to speed with all the Galaxy S8 news with our rumours round-up.



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