EDF Energy is one of the largest electricity generators and suppliers in the UK. EDF Energy also manages and operates its own electricity distribution network.
The company was created in 2003, five years after French energy company EDF Group (Électricité de France) bought Seeboard, London Energy and SWEB Energy.
EDF Energy customer satisfaction scores
The results of our 2011 customer satisfaction awards:
EDF achieved the 5th highest score amongst the six major suppliers with an overall score of 60%.
This survey was conducted by YouGov online between 14th - 18th October, 2011.
A total of 5,270 UK energy customers took part in the survey. Customers were asked their opinions on a wide range of issues relating to satisfaction with their energy suppliers. The figures have been weighted.
How does EDF Energy generate its energy?
- 28%Coal
- 6%Gas
- 62%Nuclear
- 4%Green
- 0.5%Other
Average from all UK suppliers
- 29%Coal
- 44%Gas
- 17%Nuclear
- 8%Green
- 2%Other
Green (renewable) energy is from sources such as wind, solar and hydro-electric. Information taken from the Energy Saving Trust.
CO2 waste from UK energy suppliers
Nuclear waste from UK energy suppliers
Recent price changes and where EDF Energy rank
On the 11th of January 2012, EDF announced it would be dropping its gas prices by an average of 5%, with effect from the 7th of February.
On the 10th November 2011, EDF put up its prices by 15.4% for gas and 4.5% for electricity. See how these price changes compare to other suppliers on the uSwitch energy prices page.
The price reduction will mean the cost of the average dual fuel bill drop for an EDF customer will drop from £1,241 to £1,203 - a £38 decrease.
The table below shows which of the Big Six energy suppliers last raised and dropped their prices, and when:
| Date of price change | Supplier | Average gas price change (%) | Average electricity price change (%) |
|---|---|---|---|
| 26th March 2012 |
|
4.5% |
0% | 27th February 2012 |
|
5% |
0% |
| 27th February 2012 |
|
0% | 6% |
| 01st February 2012 |
|
5% |
0% |
| 12th January 2012 |
|
0% | 5% |
| 07th February 2012 |
|
5% |
0% |
| 10th November 2011 |
|
4.5% |
15.4% |
| 1st October 2011 |
|
15.7% |
7.2% |
| 13th September 2011 |
|
18% |
11% |
| 14th September 2011 |
|
18% |
11% |
| 18th August 2011 |
|
18% |
16% |
| 1st August 2011 |
|
19% |
10% |
