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Madasafish is now Plusnet

  • Choose from ADSL or fibre packages with uSwitch's Provider of the Year
  • Online exclusives for broadband and call packages
  • Free wireless router and award-winning UK-based customer support

Order online or call on 0800 051 5564 0800 051 5564

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*The "up to" speed displayed in Mb is the maximum possible speed you are likely to receive for this product. The actual speed you will get depends on your cabling, your area and (with non-fibre optic products) time of day and how far you are from the telephone exchange. Most providers will tell you the likely speed you will receive when you begin your online sign up - this may differ from the speed displayed in the table.

The deals available at your postcode are subject to local availability. The provider will confirm availability for your line.

We aim to take the strain out of broadband comparison. Good broadband deals aren't just about the price, it's also about what's included in the product, the speeds offered and any extra incentives providers are offering. To balance all of these, we have developed a ranking formula that takes into account deals that are proving to be popular with our customers, that are competitive in the market and have a smooth switching process.

If you prefer, you can sort deals by the average monthly cost, which is all of the costs - including any compulsory upfront costs such as router delivery or installation fee - divided by the length of the contract. Or you can sort by the total contract cost for all packages which let’s you see the total spend for the whole contract period

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About Madasafish Broadband

As of 2015, Madasafish Broadband is now Plusnet.

Plusnet has built its reputation around offering value for money, excellent customer service and fast connection speeds.

Founded in 1997, Plusnet started out as a dial-up ISP. Since then, Plusnet's customer base has grown exponentially, and it's now one of the UK's larger broadband providers.

In 2007, Plusnet and Madasafish merged. Currently, Plusnet is the amalgamation of three different communications companies: Force9, Free-Online and Metronet.

Plusnet launched fibre broadband in 2012, using the same fibre-optic network as BT's Infinity service. Plusnet matches BT's speeds, with a headline speed of up to 76Mbps.

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Plusnet customer service

Plusnet is proud of its dedication to customer service, and the company has won several awards for its customer support.

Plusnet has an online help and support section that's intended to cover basic FAQs and troubleshooting. Customers can also reach Plusnet through live online chat or by phone to its UK-based call centre, which is available 24 hours a day, seven days a week.

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Customers who sign up for one of Plusnet's 12- or 18-month contracts receive a wireless router for free. The routers have four ports and work on wireless 'N' series technology, which provides fast, reliable connections.

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Software features

Depending on which package you choose, Plusnet offers its customers free — or a free trial of — Plusnet Protect software, which is updated daily from its servers to address threats as they emerge.

Developed by McAfee, Plusnet Protect also includes antivirus, anti-spyware and anti-spam protection, as well as firewalls and parental controls.

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E-mail features

Plusnet customers receive a default mailbox and e-mail address, with unlimited alias e-mail addresses included.

Alias e-mail addresses redirect mail to your personal e-mail address during sign-up, and can be used if you don't want to disclose your real e-mail address.

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Plusnet offers a referral scheme where customers can earn monthly discounts when a friend or family member signs up.

The discounts apply if the customer takes either a standalone Plusnet broadband deal or a broadband bundle.

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Can we help you?

Our UK based call centre staff can provide expert help to find a deal that matches your needs.