Three international roaming FAQs

Customers who signed up for a new Three contract after 1 October 2021 will now have to pay £2 a day to to use their calls, texts and minutes in EU countries - and £5 a day to roam in countries outside the EU.

Which locations are covered with roaming for no extra charge on Three?

If you signed up for a Three Advanced plan before 1 October 2021, calls and texts to the UK are included in your allowance at no extra cost in the below countries. But if you took out a contract after this date, you will be charged a daily rate.

• Aland Islands

• Australia

• Austria

• Azores

• Balearic Islands

• Belgium

• Brazil

• Bulgaria

• Canary Islands

• Chile

• Colombia

• Costa Rica

• Croatia

• Cyprus

• Czech Republic

• Denmark

• El Salvador

• Estonia

• Finland

• France

• French Guiana

• Germany

• Gibraltar

• Greece

• Guadeloupe

• Guatemala

• Guernsey

• Hong Kong

• Hungary

• Iceland

• Indonesia

• Isle of Man

• Israel

• Italy

• Jersey

• Latvia

• Liechtenstein

• Lithuania

• Luxembourg

• Macau

• Madeira

• Malta

• Martinique

• Mayotte

• Netherlands

• New Zealand

• Nicaragua

• Norway

• Panama

• Peru

• Poland

• Portugal

• Puerto Rico

• Republic of Ireland

• Réunion

• Romania

• Saint Barthélemy

• Saint Martin

• San Marino

• Singapore

• Slovakia

• Slovenia

• Spain

• Sri Lanka

• Sweden

• Switzerland

• Uruguay

• US Virgin Islands

• USA

• Vatican City

• Vietnam

What is Three's fair usage policy?

Three imposes a 12GB fair usage cap for all customers on a monthly contract when roaming abroad, and 9GB for those on pay as you go.

This means that, if your allowance is less than this, you will have your normal limit imposed.

But if you normally enjoy more data than this, you'll need to stick within the fair usage cap or risk paying more.

Three's fair usage policy also extends to how long you're roaming for.

Using your phone in any of the countries listed above for two months or more in any rolling 12-month period will put you outside Three's fair usage policy and your roaming will be suspended.