Skip to main content

Shell Energy

Shell Energy

Shell Energy 2019 customer rating

As First Utility, Shell Energy was rated four stars out of five in uSwitch's most recent survey of UK households in 2019. The supplier earned the score for favourable marks from customers for its meter reading and smart meter installation services, among other categories.

To compare energy suppliers including Shell Energy, type your postcode in the box and hit ‘Compare now’.

Run an energy comparison to see how much you could save

Temperatures are dropping by the day, so make sure you're not overpaying for your energy by switching to a fixed deal now. Enter your postcode below to get started.

About Shell Energy

Shell Energy is the new name of the energy supplier formerly known as First Utility. The rebranding of First Utility came in early 2019 following Shell's acquisition of the supplier in 2018.

Shell Energy is one of the largest independent energy suppliers in the UK outside of the big six, with approximately 850,000 customers throughout the country being supplied with 100% renewable electricity (available as standard on all tariffs), gas and broadband.

Shell Energy price change history

In March 2019, Shell Energy announced a price rise of £117 (a 10% increase) for its standard variable tariff customers. This price rise was in line with the updated level of Ofgem's price cap, which allowed suppliers to charge their standard variable customers £1,254 per year.

In June 2018, Shell Energy announced it would increase its dual fuel prices by 5.9% for customers on its standard variable tariff. The price rise came into effect on 23 July 2018.

In February 2017, Shell Energy announced a price rise of 9.7% (£102 per year on average) for standard dual fuel customers, effective 1 April 2017.

Run an energy comparison to see how much you could save

Temperatures are dropping by the day, so make sure you're not overpaying for your energy by switching to a fixed deal now. Enter your postcode below to get started.

In October 2013, Shell Energy pledged to help UK customers save on their bills by not raising energy prices for the 2013-2014 winter season. The supplier challenged the big six to follow its lead and promise to freeze prices for the winter season for their own customers.

Read more …

Share this supplier