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About Shell Energy
Shell Energy is the new name of the energy supplier formerly known as First Utility. The rebranding of First Utility came in early 2019 following Shell's acquisition of the supplier in 2018.
Shell Energy is one of the largest independent energy suppliers in the UK outside of the big six, with approximately 850,000 customers throughout the country being supplied with 100% renewable electricity (available as standard on all tariffs), gas and broadband.
Shell Energy and Green Star Energy
In October 2019, Shell Energy acquired Green Star Energy. Green Star Energy's 200,000 customer accounts are now managed by Shell Energy.
Shell Energy price change history
In March 2019, Shell Energy announced a price rise of £117 (a 10% increase) for its standard variable tariff customers. This price rise was in line with the updated level of Ofgem's price cap, which allowed suppliers to charge their standard variable customers £1,254 per year.
In June 2018, Shell Energy announced it would increase its dual fuel prices by 5.9% for customers on its standard variable tariff. The price rise came into effect on 23 July 2018.
In February 2017, Shell Energy announced a price rise of 9.7% (£102 per year on average) for standard dual fuel customers, effective 1 April 2017.
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In October 2013, Shell Energy pledged to help UK customers save on their bills by not raising energy prices for the 2013-2014 winter season. The supplier challenged the big six to follow its lead and promise to freeze prices for the winter season for their own customers.