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How to transfer your number from Ecotalk to iD Mobile?

Read more about iD Mobile
  1. 1) Coverage and speeds

    Ecotalk's service is based on EE's nationwide 4G network. That means you can expect 99% population coverage across the UK, in line with EE.

    Average speeds are in line with EE, with customers experiencing an average of 25.64Mbps according to a study by OpenSignal covering the period between December 2017 to February 2018.

  2. 2) Benefits

    Ecotalk's range of benefits include:

    • Green network. Ecotalk's major selling point is that all its mobile services are powered entirely by green energy. It also invests in acquiring land to return to nature.

    • Easy to understand, well priced plans. Ecotalk offers just five SIM only plans, with competitive allowances of data, calls and texts. With the option to leave with 30 days' notice, they're flexible too.

    • EE network. Mobile-phone giant EE's network is the bedrock of Ecotalk's service, meaning customers can expect 99% UK population coverage and comparable 4G speeds.

  3. 3) Roaming

    Ecotalk customers can use their UK monthly data, calls and texts allowances in the EU for no extra charge.

    At the time of writing, Ecotalk does not offer any inclusive roaming schemes or add-ons that allow you use your allowances in locations further afield.

  4. 4) Customer service

    Ecotalk's customer support team is open from 8am-8pm seven days a week.

    To get in touch, ring 0333 800 5500 from any phone.

    Alternatively, you can get in contact outside-working-hours by email on: home@ecotalk.co.uk

  5. 5) Find and buy a deal on iD Mobile

    Found a deal you like the look of on iD Mobile? Okay, now just sign up for it through uSwitch.

    iD Mobile will then conduct some credit checks. After which point, you’ll receive your phone in the post.

  6. 6) Contact iD Mobile to give them your PAC Code

    Almost there now. You’ll now need to get in touch with iD Mobile and tell them your PAC Code.

    Ring them on 0345 6000 789 (standard network charges apply). Opening hours are 8am-8pm every day.

  7. 7) Insert your iD Mobile SIM

    Signed up for a new phone from iD Mobile? Okay, using the pin-key in the box it's time to open the SIM tray and insert your iD Mobile SIM.

    Opted for an iD Mobile SIM only deal? You just need to pop the SIM in your existing phone.

    Your phone number won’t be transferred instantly. But you’ll be given a temporary number to use in the interim, so you’ll still be able to use your phone.

  8. 8) Wait for your number to be transferred

    The time it takes to transfer a number varies between networks. But in general, your transfer should be complete the next day. Unless a weekend or Bank Holiday gets in the way, in which case it may take a little longer.

    But once it's done, you're good to go.