1) Coverage and speeds
Ecotalk's service is based on EE's nationwide 4G network. That means you can expect 99% population coverage across the UK, in line with EE.
Average speeds are in line with EE, with customers experiencing an average of 25.64Mbps according to a study by OpenSignal covering the period between December 2017 to February 2018.
Ecotalk's range of benefits include:
Green network. Ecotalk's major selling point is that all its mobile services are powered entirely by green energy. It also invests in acquiring land to return to nature.
Easy to understand, well priced plans. Ecotalk offers just five SIM only plans, with competitive allowances of data, calls and texts. With the option to leave with 30 days' notice, they're flexible too.
EE network. Mobile-phone giant EE's network is the bedrock of Ecotalk's service, meaning customers can expect 99% UK population coverage and comparable 4G speeds.
Ecotalk customers can use their UK monthly data, calls and texts allowances in the EU for no extra charge.
At the time of writing, Ecotalk does not offer any inclusive roaming schemes or add-ons that allow you use your allowances in locations further afield.
4) Customer service
Ecotalk's customer support team is open from 8am-8pm seven days a week.
To get in touch, ring 0333 800 5500 from any phone.
Alternatively, you can get in contact outside-working-hours by email on: firstname.lastname@example.org
5) Find and buy a phone from Vodafone
So you’re out of contract and ready to switch. That’s great. Your next step is to choose a deal from Vodafone and sign up for it.
Once you’ve passed Vodafone’s credit checks, you’ll receive your phone or SIM in the post.
6) Contact Vodafone and give them your PAC code
Okay, we’re well on our way now. Next, you’ll have to ring Vodafone and tell them your PAC Code.
To get in touch, call Vodafone’s customer support team on 03333 040 191 (standard network rates apply).
7) Insert your new Vodafone SIM card
If you got a new phone, it's time to take your pin-key and unlock the handset's SIM tray. Then insert your Vodafone SIM.
If you opted for a SIM-only deal, you can just put the Vodafone SIM card in your existing phone.
The number transfer won’t take place instantly, but while it’s underway you’ll be given a temporary number to use.
8) Wait for your number to be transferred to Vodafone
Experience tells us that your number transfer should be complete the next working day.
But this depends on the network you’re joining and there are some circumstances under which it may take a bit longer. For instance, if you make your call on a working day or a weekend.