Sony has done something of a U-turn on its latest ‘waterproof’ Xperia phones, advising owners they should not use the devices underwater despite their IP68 water resistance ratings.
The ability of Sony’s phones to withstand water has been the subject of a lot of Sony’s marketing - one particularly memorable image shows a group of friends with snorkels on gathering for a photo underwater.
So for Sony to turn around and say you shouldn’t, say, take photos underwater is quite confusing.
So what’s going on? Well, it seems as though Sony is protecting itself from complaints and compensation claims.
A Sony representative explained on a support forum: “Our new Xperia Z5 is protected from water ingress according to the IPx5/x8 standard, which is the highest water protection featured in mobile handsets.
“The tests for this rating also include the slow submersion in a fresh water tank up to 1.5m for a duration of 30 minutes. Moving or operating the device while it is submerged is not tested during the laboratory tests.
“There are also many environmental factors which we could not assess (e.g. water movement or water pressure changes during the movement), if a device is used underwater. Therefore we recommend not submerge our Xperia Z5 in water.”
The new disclaimer applies to the Sony Xperia Z3+, Z4 and all versions of the Sony Xperia Z5.