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iPhone 6s: Apple to replace faulty batteries free of charge

iphone 6s hero image

Apple has pledged to replace batteries inside faulty iPhone 6s handsets for free, amid a rash of user testimonies that the phones are turning themselves off without warning.

The California-based company says the issue relates to a small number of handsets made between September and October 2015.

iPhone 6s owners who believe their phone is affected have been told to head to their nearest Apple Store or authorised reseller to get the serial number checked.

If it’s one of the models made last autumn, Apple will replace the battery at no cost.

There are, however, some caveats. Apple says any issues, such as a cracked screen, will need to be repaired before the affected iPhone 6s is eligible for a new battery.

Any iPhone 6s owners who’ve already paid to have this problem fixed will be able to get a refund from Apple.

This latest replacement programme comes just days after Apple finally admitted that the iPhone 6 Plus was suffering from so–called ‘touch disease’, rendering its touchscreen unusable.

Affected users have been told that they can get the problem fixed for a one–off cost of $149.

Source:

Apple

Category: News
Tagged: apple, iphone

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