Services

• Fair usage policy
• Support
• Mac compatible
• Mobile broadband
• Business broadband
• Pay as you go
• Mi-Fi
• Broadband without phone line
• SIM Only MOBILE

Company history

T Mobile, previously known as One 2 One, is the UK arm of European telecommunications company T Mobile International which is based in Bonn, Germany. T Mobile International was set up in 1990 by the German group Deutsche Telekom and this is where it gets its name, an abbreviated form of 'Telekom Mobile'.

17 years later T Mobile International is thriving in the mobile phone industry with a stronghold over the European market, particularly in countries such as The Netherlands, Austria and Germany. With such a wealth of experience and loyal customer base it is a natural line of development from mobile network operation to the provision of mobile broadband.

With over 1.9 million subscribers in the UK alone this makes T Mobile the second largest mobile network after O2. But it’s not all work and no play and T Mobile is keen to demonstrate its support of European football and cycling teams, they are the proud kit sponsors of teams including Bayern Munich and West Bromwich Albion.

Customer service

T Mobile’s website is easily accessible and it features a particularly informative Help and Advice section. With these instructions, written by experts, you’ll be able to work through any problems you encounter one step at a time without incurring any additional costs. There’s also a ‘Jargon Buster’ to clarify all those technical terms, so you’ll know exactly what’s going on.

Plus, T Mobile also have a separate website just for mobile broadband customers so your complications will be solved swiftly. The website focuses on hardware troubleshooting and you can select the exact device and laptop you own, so you’ll get only the most relevant answers to your questions.

Equipment

Mobile broadband Modem - weighing just 50g this hardware is discreet and easy to use with the added benefit that it doesn’t require mains electricity. It’s both Mac and PC compatible as it simply plugs into one of the USB ports on your laptop. Plus, with automatic installation software this hardware option is entirely hassle-free, so connecting to the internet couldn’t be easier.

Data Card – The data card is the ultimate option for mobile broadband, because it slots right into your laptop there isn’t a single wire in sight. This is great if you plan to use your mobile broadband in the park and don’t want to have to have your modem balancing on your lap!

Extras

If you are an existing T Mobile Flext Plan customer and your phone is compatible with their mobile broadband technology then you may be able to plug your phone directly into your laptop and access the internet. Monthly fees range from an additional £12.50 per month for the Plus package, or £22.50 for the Max package. For more information and to see if you are eligible for this upgrade check the T Mobile Website.