A new bank account switching service will make it faster and easier to switch provider - find out how it will work
Moving bank can feel like a daunting prospect, with the perceived hassle of transferring payments and incurring charges, but is that really what happens?
Compare current accounts from different providers and find a bank that works for you.
Our research found that seven in ten customers have held their accounts for more than ten years, while 53% have never switched - whether or not they were satisfied with their bank.
However, switching current account has never been simpler, with the whole process taking seven days opposed to the 18 to 30 days it used to take.
There are also a guarantees to ensure that customers receive a clear and consistent standard of service throughout the switching process.
The service launched by UK payments organisation the Payments Council and introduced a number of key changes to the market, including:
From IT failures to the LIBOR scandal, the poor practices of the big banks have hardly been out of the spotlight in recent years.
So to help encourage dissatisfied customers to switch current accounts, a key recommendation made by the Independent Commission on Banking in 2011 was the establishment of a new current account switching service.
The service was launched in September 2013, the payments council estimated that millions of us have switched accounts since it was implemented.
Compare current accounts from different providers and find a bank that works for you.