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Co-operative Energy

The Co-operative Energy

Co-operative Energy is part of the Midcounties Co-operative

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Midcounties set up Co-operative Energy in 2010. Although founded by a regional co-operative, Co-operative Energy is a national business, covering the whole of England, Wales and Scotland.

About Co-operative Energy

Co-operative Energy is owned by the customers rather than shareholders, who in turn help make decisions about how much profit is shared and how much is invested.

The Co-operative Energy try to ensure the gas and electricity they source contains less than half the carbon content of the national average.

The supplier aims to provide a fair, transparent energy service, and has a long-term view to customer aquisition, so does not offer the cheapest tariffs on the market — instead offering among the cheapest tariffs consistently.

Co-operative price changes

In February 2017, Co-operative announced a price rise of 5% (£58 per year on average) for standard gas and electricity customers, effective 1 April 2017.

The price rise was the second in six months from the small supplier; in October 2016, the supplier increased prices by 3%.

Claire Osborne, Energy Expert with uSwitch, noted: "This is yet another reminder that loyalty doesn’t pay." With nearly 1 million Co-operative Energy customers impacted, that's too many households looking at paying up to £90 more per year (taking into account both price rises).

Customer satisfaction

The Co-operative Energy had less than 150 responses in our independent YouGov survey, so we can’t show a customer service rating. This is not necessarily an indication of poor performance.

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