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O2 offers long-running customer reward schemes and money-off offers, as well as competitive tariffs.

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O2
24 month
contract - 4G

Apple iPhone 6 128GB Grey
£119.99 upfront

O2
24 month
contract - 4G

Unlimited minutes Unlimited texts 20GB data

£54.00
per month
£54.00
per month
O2 Direct See deal 0808 159 6395
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O2
24 month
contract - 4G

Apple iPhone 6 Plus 64GB Grey
£29.99 upfront

O2
24 month
contract - 4G

Unlimited minutes Unlimited texts 20GB data

£59.00
per month
£59.00
per month
O2 Direct See deal 0808 159 6395
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O2
24 month
contract - 4G

Apple iPhone 5s 32GB Grey
No upfront fee

O2
24 month
contract - 4G

Unlimited minutes Unlimited texts 10GB data

£49.00
per month
£49.00
per month
O2 Direct See deal 0808 159 6395
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O2
24 month
contract - 4G

Sony Xperia Z3 Compact
£360.00 upfront

O2
24 month
contract - 4G

Unlimited minutes Unlimited texts 1GB data

£17.50
per month
£17.50
per month
O2 Direct See deal 0808 159 6395
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O2
24 month
contract - 4G

Nokia Lumia 735 Green
No upfront fee

O2
24 month
contract - 4G

500 minutes Unlimited texts 500MB data

£19.50
per month
£19.50
per month
O2 Direct See deal 0808 159 6395
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O2
24 month
contract - 4G

Microsoft Lumia 640 Orange
No upfront fee

O2
24 month
contract - 4G

Unlimited minutes Unlimited texts 5GB data

£30.00
per month
£30.00
per month
O2 Direct See deal 0808 159 6395
Front small Back small
O2
24 month
contract - 4G

Microsoft Lumia 640
No upfront fee

O2
24 month
contract - 4G

Unlimited minutes Unlimited texts 5GB data

£30.00
per month
£30.00
per month
O2 Direct See deal 0808 159 6395
Front small Back small
O2
24 month
contract - 4G

Nokia Lumia 735 Green
No upfront fee

O2
24 month
contract - 4G

Unlimited minutes Unlimited texts 5GB data

£30.00
per month
£30.00
per month
O2 Direct See deal 0808 159 6395
Front small Back small
O2
24 month
contract - 4G

Nokia Lumia 635 Green
No upfront fee

O2
24 month
contract - 4G

Unlimited minutes Unlimited texts 3GB data

£25.00
per month
£25.00
per month
O2 Direct See deal 0808 159 6395
Front small Back small
O2
24 month
contract - 4G

Samsung Galaxy Ace 4
No upfront fee

O2
24 month
contract - 4G

Unlimited minutes Unlimited texts 3GB data

£25.00
per month
£25.00
per month
O2 Direct See deal 0808 159 6395

About

About O2

O2 is a high quality provider, with a range of packages to suit everyone including Pay Monthly and Simplicity options.

The company offers competitive rates for UK calls, text messages and international calls as well as a reward scheme whereby extra minutes, texts and VIP tickets are awarded to loyal customers.

O2 is one of the largest mobile phone providers in the UK, with its impressive growth driven by innovative services and easy to comprehend tariffs. The company is renowned for its excellent standard of customer service with calls to relevant bodies free of charge for most contract customers.

The firm offers a range of sought-after handsets on contract and pay as you go tariffs and is famed for its comprehensive network coverage across the UK. Such has been its success in the UK mobile phone market that it was named Best Network in the Mobile Choice Network Awards 2008.

History

History

O2 is the brand name of the European telecommunications giant Telefonica Europe and in July 2008 had around 43.8 million customers in the UK, Germany, Ireland, Slovak Republic and the Czech Republic.

In 2007, the company was awarded a prestigious exclusivity deal for Apple’s iPhone under which it has the sole right to provide network services for the multi-media communications device. The same year also saw the launch of the company’s own branded music headset the O2 Cocoon, which was regarded by many as having set new standards for phone design.

With the purchase of UK firm Be, the company’s UK division made its foray into the broadband market, and has since launched its own ISP which offers discounted broadband to O2 mobile phone customers.

Customer Service

Customer Service

All calls made to O2’s customer service helpline are free when made from a pay monthly handset. This is applicable both in the UK and abroad. The service is open between 8:00 am and 8:00 pm Monday to Friday and from 9:00 am and 6:00 pm at weekends.

For Pay Monthly customers who bought their phone in an O2 branch, the service number from a landline is 0870 241 0202. Alternatively, you can call 202 from your mobile.

If you purchased your mobile through O2.co.uk, the company’s customer service department can be reached on 0870 600 3009 or by calling 202 from your handset.

O2 customers benefit from free delivery on the latest handsets, the company’s O2 Reward Club scheme as well as exclusive invitations to O2 events. Visitors to the company’s entertainment-outpost the O2 arena can even access exclusive content when they are there.

The O2 website is home to a range of how-to guides to help you to deal with everything from getting the most out of O2 services, setting up your mobile phone, billing and procedures for when your mobile phone is lost or stolen.

Tariffs

Tariffs

O2 offer Pay Monthly, Pay As You Talk and SIM only price plans.

The Pay Monthly plans feature a range of options for combinations of calls and minutes, and the deals run over 18 and 24 month contracts.

Starting at just £18.50 per month on an 18 month contract, or £13.50 on a 24 month contract, the Basics package offers 50 minutes, 250 texts, and 100MB of data.

Pay As You Go call charges start at 35p per minute and 12p per text, but bolt-ons are available with every top up, so with a top up of £7.50 you can receive unlimited texts, and for £10 you can receive 500 minutes of O2-O2 and standard landline calls.

The SIMplicity package starts at £3 per month, and offers customers a SIM only deal with a number of text, call and data bolt-ons available.

Coverage

Coverage

O2 is regarded as offering the best signal coverage in the UK and has fulfilled its contractual obligation to roll out 3G services to 80 per cent of the UK population. The company operated the first HSDPA network in Europe on the Isle of Man and has since been extensively involved in the development of this technology as well as with advancements in 4G.