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Last month, Sky launched a scheme that rewards customers with vouchers for recycling their old routers, multiscreen digiboxes and set top boxes.

Sounds good? Sure it does. Here we take a close look at the offer to see what’s really in it for you.

Who’s eligible to take advantage of the offer? What Sky equipment will they accept for recycling? And perhaps most importantly what are you entitled to?

Read on for the answers.

Who can take part in the scheme?

Sky’s recycling scheme is open exclusively to customers who have left Sky. If you’re staying with Sky, you can’t recycle your kit through the scheme.

Instead Sky advises you hang on to your equipment, which it could use if you sign up for a multiroom package. These let you watch your Sky channels around the home on multiple TVs rather than on a single, central TV.

Find out more about Sky's scheme and recycle your equipment at Sky's dedicated page: Sky recycling scheme

Which equipment does Sky want back? How much will I get for it?

Match your equipment with the images below and you can find out how much Sky will pay you for it.

1) Sky+HD 2TB Set Top Box. Maximum payment: £20

1)    Sky+HD 2TB Set Top Box

2) Sky+HD Set Top Box. Maximum payment: up to £20

sky+ hd box

3) Sky HD Multiscreen Digibox. Maximum payment: up to £10

Sky HD Multiscreen Digibox

4) Sky Hub 2 router. Maximum payment: up to £10

sky hub 2

Rather than a cash payment, assuming your equipments passes Sky's you will be paid your recycling bonus as a ‘Compliments Voucher’. You can find out where you’ll be able to spend it further down the page.

What about older equipment?

old fashioned tv

The set top boxes Sky is seeking are up to six years old or so. If you’ve got older equipment, you can still send it back to Sky to recycle but you won’t be entitled to a Compliments Voucher.

How do I know if I’ve got a model that gets me money back?

If you’re not sure which model of set top box router you’ve got, head to Sky’s site where you’ll find a tool/checker to help you.

The checker for set top boxes is here: Sky set top box recycle.

The checker for Sky routers is here: Sky router recycle.

To use the checker for Sky set top boxes, you’ll need your NDS Number. You can find this at the rear of the device.

To use the checker for your Sky router, you’ll need your serial number. This is also on the rear of the device.

How do I recycle my Sky equipment?

1) First you’ll need to check it’s eligible. To do that, you can use the checkers. You'll find links to them and a guide to how to use them in the section directly above.

2) If your equipment is illegible, you’ll be asked to register your device with Sky. Sky will also ask for your name, address, email and contact information.

3) Once you’ve registered your device and provided Sky with personal information, a postage label will be sent to you.

4) Package up your equipment securely and attach the label to it. You can then drop off your parcel at the Post Office to send to Sky.

5) Assuming your equipment passes an inspection by Sky staff, you’ll receive confirmation that you’ve qualified for the voucher.

6) You’ll be sent your voucher within 45 days of the qualification notice being sent out. If you haven’t received it within this timeframe, you can call Sky on 0333 2020 921.

Where can I spend my Compliments Voucher?

high street shopping

Compliments Vouchers are accepted in 130 high-street stores, including John Lewis, B&Q, Argos, Homebase, TGI Friday's, Boots, House of Fraser, Topshop, Mothercare, WHSmith and Debenhams.

How does the Sky’s recycling scheme compare to others?

Sky isn’t the only provider to offer recycling. Virgin Media and TalkTalk offer schemes too. But how do they match up to Sky’s?

Virgin Media

Virgin media

Virgin Media’s scheme will recycle old equipment from your previous provider when you join Virgin Media.

If you’re an existing Virgin Media customer, it’ll also recycle older Virgin Media equipment that you don’t want any more.

However, unlike Sky it doesn’t entitle you to money back for your gadgets.


TalkTalk news

TalkTalk’s Trade-in scheme lets you recycle your old TalkTalk router. However, you won’t be entitled to any cash for it.

On the plus side, Trade-In also lets you trade in a host of other devices that are likely clogging up your cupboards for a cash reward.

These include mobile phones, digital cameras, games consoles, sat navs, laptops, MP3 players and tablets.

TalkTalk’s set top boxes aren’t included in the Trade-In scheme, so you can’t get any cash back for it. Although customers who want to return their box after their TalkTalk contract expires can ring TalkTalk for a bag to post it back in.

Find out more about Sky's scheme and recycle your equipment at Sky's dedicated page: Sky recycling scheme

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