Why choose Boost?
Boost began life as part of OVO dealing specifically with prepayment customers and tariffs before becoming its own brand (though still part of OVO). Its aim is to ensure that prepayment energy customers are just as in control of their usage and spending as credit customers are.
Boost customers can use the free Boost app to top up from anywhere, check their credit on the go, set up auto top-ups and get alerts to avoid unexpected blackouts.
Additionally, Boost will install a smart meter at no extra cost.
- Backed by a big six supplier
- Dedicated prepayment energy supplier
Boost energy tariffs
As a prepayment energy supplier, Boost doesn’t have as wide a range of tariffs as other suppliers. At the time of writing, it offers two standard variable tariffs: Smart PAYG+ and Traditional PAYG.
Standard variable tariffs can rise or fall in price depending on the level of the prepayment energy price cap, which is calculated four times a year.
Does Boost charge exit fees?
Boost does not charge exit fees because its tariffs are variable rather than fixed. If you want to switch, you may have to choose a prepayment tariff from another supplier or look into swapping your prepayment meter for a credit meter, which is easier than you might think.
Boost 2024 reviews
As of July 2024, Boost has a TrustPilot score of 4.1 from over 26,600 reviews.
Does Boost offer energy efficiency products?
Boost doesn't offer specific energy efficiency products but its customers are eligible for schemes like the Warm Home Discount which provide extra financial aid to vulnerable households.
Can I get a smart meter with Boost?
Yes - Boost encourages customers to get smart meters if they haven't got one already so they can enjoy greater control over their energy usage and spending when combined with the Boost app.
How do I contact Boost?
You can contact Boost via:
- Webchat (Monday to Friday, 8am-6pm and Saturday, 9am-2pm)
- Phone on 0330 102 7517 (Monday to Friday, 8am-6pm and Saturday, 9am-2pm)
Does Boost have an app?
Boost has an app that can be downloaded to iOS and Android phones to allow customers to top up from anywhere, check their credit on the go, set up auto top-ups and get alerts to avoid unexpected blackouts.
Which providers are similar to Boost?
Boost is the only prepayment-only energy supplier operating in the UK, so there aren’t any directly comparable suppliers. However, most suppliers offer at least one prepayment tariff, so if you’re looking to switch, there are options available.
Is Boost going bust?
It’s unlikely Boost is going to go bust. However, the energy market is challenging and unpredictable at the moment and there is a certain level of risk to some suppliers - find out why in our energy market Q&A guide.
