Boost began life as part of OVO dealing specifically with prepayment customers and tariffs before becoming its own brand (though still part of OVO). Its aim is to ensure that prepayment energy customers are just as in control of their usage and spending as credit customers are.
Boost customers can use the free Boost app to top up from anywhere, check their credit on the go, set up auto top-ups and get alerts to avoid unexpected blackouts.
Additionally, Boost will install a smart meter at no cost.
As of July 2023, Boost has a TrustPilot score of 3.9 from 24,000 reviews.
Boost has an app that can be downloaded to iOS and Android phones to allow customers to top up from anywhere, check their credit on the go, set up auto top-ups and get alerts to avoid unexpected blackouts.
Yes - Boost encourages customers to get smart meters if they haven't got one already so they can enjoy greater control over their energy usage and spending when combined with the Boost app.
Boost doesn't offer specific energy efficiency products but its customers are eligible for schemes like the Warm Home Discount which provide extra financial aid to vulnerable households.
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