From May 1st 2007 a compulsory cease charge will be enforced to ISPs for ADSL lines cancelled from this date. The bad news is that customers will probably be made to pay this cost which will be £33.75 (£39.66 incl. VAT).
BT Wholesale (BTW) has introduced this charge and it looks unlikely that representatives of the ISP community will be able to change BTWs decision. The introduction of this charge will not be confirmed until Tuesday 3rd of April, but this charge is not applicable to end users migrating from IPStream, DataStream or an LLU service.
The information – an exclusive from Griffin Internet, is sure to be met with dismay, with their press release stating:
‘Please note that if you change your BT PSTN phone line in any way e.g. name, phone number or address details it causes BT to automatically cease your ADSL service, generating a cancellation charge of £33.75 (£39.66 incl. VAT). You will then need to pay a reconnection fee. If you wish to move house you will need to cease and re-provide your service, this will generate a charge of £33.75 (£39.66 incl. VAT) and a reconnection charge.’
Keep watching our news section to see progress of this story and whether the ISPs will be wavering this fee.