Residents and businesses in Burton and surrounding areas are being urged to speak out about the provision of broadband services.
Following a number of complaints from local businesses regarding a disruption of broadband access supplied by BT, South Derbyshire district council is opening a public consultation to help resolve service issues, the Burton Mail reports.
Committee vice-chairman Charles Jones said: "From talking to BT it seems that they aren't aware of any problems with broadband access in our district."
Mr Jones added that while the council would be unable to resolve the issue itself, its overview and scrutiny committee would present residents' cases to BT directly following the consultation.
The deadline for contribution to the consultation is on May 31st, with residents using other broadband suppliers also encouraged to speak out.
Elsewhere, Wigan Today has published a letter from one local resident who has expressed outrage at being charged a termination fee by BT after she ended her broadband contract following her husband's death.