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A new service to tune-up consumers' computers with a view to enhancing their broadband speed is being launched by BT, it has been reported.

BT Broadband Accelerator will offer a money-back guarantee if a 0.5 Mb improvement on their connection speed is not made.

The service comprises a home visit at a cost of £90 to help improve customers' PC performance and speed up their internet connection.

Head of BT's Home IT Support Service Taza Mohammedbhai comments: "Based on our research we are confident that up to 60 per cent of customers could benefit from the Accelerator service.

"And if customers don't see at least a 0.5 Mb improvement on speed, we will refund the fee."

The trial of the new scheme follows a survey by BT's Home IT Support service which indicated that 36 per cent of respondents admitted to swearing or shouting at their computer on a daily basis due to slow hardware performance.

BT recently asked telecommunications regulator Ofcom for permission to offer consumers in Ebbsfleet fibre-optic broadband services at a discount price in order to complete trials.

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