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Uswitch comments on Now TV Combo launch
Commenting on today’s launch of the Now TV Combo – the UK’s first contract-free triple play bundle – Ewan Taylor-Gibson, broadband and TV expert at Uswitch.com, says: “By offering an …
Uswitch comments on Government plans for seven day switching
Responding to news that the Government is considering plans to make seven day switching a reality across more markets, Ann Robinson, Director of Consumer Policy at Uswitch.com, says: “We warmly …
Brits waste over 2 million hours a year trying to leave mobile networks
Over 11 million mobile customers switched networks in the past year[1], but spent over 143 million minutes in phone calls and on live chats trying to leave – an average …
Hull hosts UK’s most sluggish urban broadband speeds
UK’s slowest broadband cities are Hull (12.42Mbps), Aberdeen (15.67Mbps) and Milton Keynes (17.10Mbps) while Middlesbrough is fastest (34.46Mbps)[1] Despite ‘superfast’ broadband available to 90% of the UK[2], 20 of the …
Uswitch comments on Ofcom telecoms complaints data
Commenting on the Q4 2014 telecoms complaints data from Ofcom, Ewan Taylor-Gibson, telecoms expert at Uswitch.com, says: “Naming and shaming will encourage telecoms providers to strive to deliver a better …
Uswitch comments on Ofcom’s ten year Strategic Review of Digital Communications
Commenting on the results of Ofcom’s Strategic Review of Digital Communications, Richard Neudegg, Head of Regulation at Uswitch.com says: “An Ofcom review into Openreach’s future is much needed. Under scrutiny …
Heartbreak for providers as two thirds of consumers plan to leave for rivals this year
More than two thirds (69%) of consumers plan to leave a household provider for a rival company this year[1] 26% plan to dump their car insurance provider and 24% plan …
Uswitch broadband awards 2016: Virgin Media voted best provider for fourth year running
Virgin Media scoops an impressive six out of 12 trophies, including best TV content and best customer-rated broadband UK broadband provider Plusnet takes home three prizes – it’s best in …
Uswitch comments on BT jobs pledge
Commenting on the news that BT is to create 1,000 permanent UK jobs, Ewan Taylor-Gibson, telecoms expert at Uswitch.com, says: “BT’s jobs pledge shows its serious about improving customer service, while its promise …