23 January 2020
‘Ofcom will be watching for providers who use sharp practices’ – uSwitch comments on watchdog’s fairness framework
Commenting on the publication of Ofcom’s fairness framework – which outlines the criteria the regulator will use when judging whether telecoms and pay-TV companies have treated their customers unfairly – …
17 December 2019
Paying £1,000 for a restricted device feels outdated – uSwitch comments on Ofcom plans to ban locked handsets
Richard Neudegg, head of regulation at uSwitch.com, says: “This latest round of Ofcom proposals to ban the selling of locked handsets is great news for consumers. Smartphones can cost in excess of …
14 November 2019
Motorola Razr V4 could be more style than substance, says uSwitch
Commenting on the launch of the new Motorola Razr V4, Ru Bhikha, mobiles expert at uSwitch.com, said: “Some brands dominate their markets so completely that their names become bywords for …
28 October 2019
DCMS plans to resolve boost rural mobile coverage – uSwitch comments
Richard Neudegg, head of regulation at uSwitch.com, said: “It’s encouraging to see the government and industry coming up with a solution to solve rural not spots. This is a welcome …
3 October 2019
23 Million Brits continue to face 4G issues but next generation 5G won’t immediately solve connectivity problems
Mobile providers say 5G will be available by October[1], but 23 million consumers (45%) still struggle to connect to 4G[2] 5G will only be available to a quarter (28%) of …
10 September 2019
Apple reveals host of exciting services at iPhone 11 launch event
Ru Bhikha, mobiles expert at uSwitch.com, says: “Expectations were low ahead of the launch of the iPhone 11, with leaks suggesting few exciting innovations. But what Apple revealed will give …
30 August 2019
Half of parents want schools to ban mobile phones as children take £2.3 billion worth of gadgets to class every day
Children will take £2.3 billion[1] of gadgets into school this year, each carrying an average of £300[1] of electronic gear — up 38% in three years[2] Half of parents want …
7 August 2019
Newest additions to Samsung’s Note series bound to excite fans
Commenting on the launch of Samsung’s Note 10 and Note 10+, Ernest Doku, mobiles expert at uSwitch.com, comments: “These newest additions to Samsung’s high-performance Galaxy Note series are bound to excite …
30 July 2019
Watchdog fines Giffgaff for overcharging consumers
Commenting in response to Ofcom’s decision to fine GiffGaff £1.4million Ernest Doku, mobiles expert at uSwitch.com, says: “Giffgaff users will be concerned to learn that 2.6 million customers were overcharged by …
26 July 2019
Lots to get excited about as Three announces its plans for 5G
Commenting on Three plans for 5G Ernest Doku, mobiles expert at uSwitch.com, says: “Three is the latest network to unveil its plans for 5G services and there’s a lot for consumers …