16 November 2018
Ofcom sends a serious message to telecom providers
Following Ofcom’s announcement that it is fining EE and Virgin Media for overcharging customers, Richard Neudegg, head of regulation at uSwitch.com, says: “Ofcom is sending a serious message to all telecoms …
16 November 2018
Dodgy broadband deters nine million from rural living
Nine million Brits (17%) won’t move to the countryside through fear of being cut off by poor broadband[1] Bad broadband and phone reception are widely considered major drawbacks to rural …
16 October 2018
Huawei challenges the status quo with Mate 20
Ru Bhikha, mobiles expert at uSwitch.com, says: “The Mate 20 is yet another statement of intent from a manufacturer that has often impressed with its knack for creating powerful and exciting …
11 October 2018
Four lenses are better than one for latest Samsung smartphone
Ru Bhikha, mobiles expert at uSwitch.com, says: “After the performance of their flagship tracked slightly behind expectations, the Korean manufacturer is doubling down on a bid for growth in the …
9 October 2018
End of contract warnings could save broadband users £1 billion a year – but Ofcom set to miss the mark
Forcing providers to tell customers their deals are about to end could see broadband users pocket more than £1bn in annual savings – but timing is key[1] Ofcom currently proposing …
28 September 2018
uSwitch comments on Citizens Advice super-complaint to the CMA
Commenting on Citizens Advice lodging a super-complaint with the CMA, Richard Neudegg, head of regulation at uSwitch.com, says: “Citizens Advice is right to highlight that vulnerable consumers can often end …
26 September 2018
uSwitch comments on Ofcom’s calls for greater transparency in the mobile market
Ernest Doku, mobiles expert at uSwitch.com, says: “Ofcom’s call for greater transparency from mobile providers is welcome. As the watchdog points out, millions of customers are currently paying more than …
19 September 2018
Flexi tariff mobile contracts risk consumers overpaying on their mobile bills
Commenting on Citizens Advice’s call for providers to stop charging consumers for phones they already own, Ernest Doku, mobiles expert at uSwitch.com, says: “Citizens Advice is right to call for …
12 September 2018
Solid improvements rather than Hail Marys as Apple unveils trio of iPhones
Commenting on the launch of the latest handsets in the iPhone range, Ru Bhikha, mobiles expert at uSwitch.com, says: “Apple has for a couple of years now moved away from …
6 September 2018
Dixons Carphone slow to adapt to changing mobile market as unremarkable results are published
Ernest Doku, mobiles expert at uSwitch.com, says: “Dixon Carphone’s modest Q1 results mask an uncomfortable truth that the retailer is having to adapt to a rapidly changing sector. “While new …