7 August 2019
Newest additions to Samsung’s Note series bound to excite fans
Commenting on the launch of Samsung’s Note 10 and Note 10+, Ernest Doku, mobiles expert at uSwitch.com, comments: “These newest additions to Samsung’s high-performance Galaxy Note series are bound to excite …
30 July 2019
Watchdog fines Giffgaff for overcharging consumers
Commenting in response to Ofcom’s decision to fine GiffGaff £1.4million Ernest Doku, mobiles expert at uSwitch.com, says: “Giffgaff users will be concerned to learn that 2.6 million customers were overcharged by …
26 July 2019
Lots to get excited about as Three announces its plans for 5G
Commenting on Three plans for 5G Ernest Doku, mobiles expert at uSwitch.com, says: “Three is the latest network to unveil its plans for 5G services and there’s a lot for consumers …
25 July 2019
O2 finally joins the 5G party, but prices remain unknown
Ernest Doku, mobiles expert at uSwitch.com, comments: “O2 is finally joining the 5G party as it becomes the last of the UK’s major network coverage providers to unveil its next-generation service. …
23 July 2019
Disappointing to see Plusnet top Ofcom’s complaint data
Commenting on Ofcom’s latest quarterly complaints data, Dani Warner, broadband expert at uSwitch.com, says: “It’s disappointing to once again see Plusnet as the most complained about provider for landline and broadband, …
22 July 2019
uSwitch comments on Ofcom’s mobile handset consultation announcement
Commenting on Ofcom’s mobile handset consultation announcement, Richard Neudegg, head of regulation at uSwitch.com, comments: “The depth of analysis conducted by Ofcom highlights the range of consequences faced by mobiles …
28 June 2019
Introduction of Text to Switch a significant win for consumers
Ernest Doku, mobiles expert at uSwitch.com, comments: “For too many mobile phone customers the process of switching to a different network can be difficult and frustrating, especially if they want …
26 June 2019
New “Text to Switch” service will save Brits £325 million in mobile phone bills every year.
Text to Switch heralds huge change that will affect all mobile users Mobile users will be able to change to a new network with a single text message At least …
24 June 2019
EE fined £100,000 for unlawful texts – uSwitch comments
Ru Bhikha, mobiles expert at uSwitch.com, comments: “EE falling foul of the ICO is a misstep from the UK’s largest mobile network, and a wake-up call for the industry as …
19 June 2019
Reassuring to see regulators tightening up the package of consumer rights
Richard Neudegg, head of regulation at uSwitch.com, comments: “It is reassuring to see regulators tightening up the package of consumer rights across industries. As long as markets are encouraged to …