11 February 2019
uSwitch comments on EE price rise
Commenting on the news that EE will increase prices for customers by 2.7% in March this year, Ernest Doku, mobile expert at uSwitch.com, says: “It is fast becoming the norm …
8 February 2019
Sky’s the limit: Four gongs for Sky at Prestigious uSwitch awards
Broadband, TV and mobile provider Sky wins a spectacular four awards at the annual uSwitch Awards, including Quadplay Provider of the Year Plusnet takes home the award for Best SIM …
4 February 2019
uSwitch comments on the close of Ofcom’s second ECN consultation
Commenting on the close of Ofcom’s second end-of-contract notification consultation, Richard Neudegg, head of regulation at uSwitch.com, says: “The good news for consumers is that Ofcom seems determined to push …
30 January 2019
Vodafone tops telecoms complaints for the first time
Following Ofcom’s most recent complaints figures being released Ernest Doku, telecoms expert at uSwitch.com, says: “With telecoms customers prepared to vote with their feet when they don’t believe their providers are …
17 January 2019
Smart shoppers: Brits set to spend a record £25 billion on their phones in 2019
£25 billion[1] will be spent on goods ordered from smartphones and tablets this year – £10 billion more than in 2018[2] 30 million Brits[1] will use their phone to shop …
27 December 2018
Half of Brits will be heading into the office during the festive season – but spend their time watching films and online shopping
UK is a nation of Christmas workers as it’s revealed that 44% will heading to the office between Christmas Eve and New Year’s Day, with 12% at work for the …
14 December 2018
uSwitch comments on Ofcom’s Boost Your Broadband campaign
Richard Neudegg, head of regulation at uSwitch.com, says: “As our slowest street data brought to life earlier this week, consumers are getting very different outcomes from the broadband market – and …
6 December 2018
O2 customers caught up in massive data outage
Ernest Doku, mobiles expert at uSwitch.com, says: “O2 users affected by this mobile data outage will understandably be concerned and frustrated. “While it’s positive that voice calls are still up and running, without …
28 November 2018
Ofcom to protect vulnerable consumers with cap on 118 numbers
Commenting on Ofcom’s announcement to cap the amount that 118 operators can charge customers, Richard Neudegg, head of regulation at uSwitch.com, says: “The fact that these numbers are mostly used …
16 November 2018
Ofcom sends a serious message to telecom providers
Following Ofcom’s announcement that it is fining EE and Virgin Media for overcharging customers, Richard Neudegg, head of regulation at uSwitch.com, says: “Ofcom is sending a serious message to all telecoms …