18 March 2020
Uswitch comment on Virgin Media help for customers
Ru Bhikha, mobiles expert at Uswitch.com, commented: “Virgin Media deserves huge credit for giving out free minutes and data to help more than a million of their pay monthly customers. …
12 March 2020
EE 5G roll-out gathers pace
Ernest Doku, mobiles expert at Uswitch.com, comments: “The addition of an extra 21 locations to EE’s 5G network takes the number of towns and cities now covered to 71 across …
12 March 2020
Thousands of EE customers overcharged by BT
Ernest Doku, mobiles expert at Uswitch.com, comments: “EE customers will be concerned to hear that BT failed to implement Ofcom’s price cap on 118 phone numbers, resulting in thousands being …
9 March 2020
“Encouraging to see Government and industry coming up with a solution to solve rural not spots” – Uswitch comments on government £1bn deal to end poor rural coverage
Richard Neudegg, head of regulation at Uswitch.com, said: “It’s encouraging to see the Government and industry coming up with a solution to solve rural not spots. This is a welcome and …
14 February 2020
End of contract notifications should finally end lack of transparency in telecoms industry – Uswitch comments
Commenting on the introduction of mandatory end of contract notifications from telecoms providers, Richard Neudegg, head of regulation at Uswitch.com, said: “For years, providers have profited from not always being entirely transparent …
12 February 2020
‘Samsung pull out all the stops to make the best range of Android devices in a decade’ – Uswitch.com comments
Ernest Doku, mobiles expert at Uswitch.com, commented: “The launch of the S20 opens a new front in the ongoing battle between Samsung and Apple to be the ultimate, must-have smartphone. …
10 February 2020
Another step towards making 5G mainstream – Uswitch comments
Ernest Doku, mobiles expert at Uswitch.com, says: “BT’s announcement is another meaningful step towards taking 5G connectivity mainstream. “BT previously only offered 5G to users of its Halo bundled mobile …
7 February 2020
Now Broadband and Now TV scoop top prizes at prestigious Uswitch Broadband and Mobile Awards as Samsung voted best manufacturer
Now Broadband named Broadband Provider of the Year, Best Value while sister brand Now TV crowned TV Provider of the Year at annual Uswitch Awards Huawei’s P30 Pro scoops Handset …
23 January 2020
‘Ofcom will be watching for providers who use sharp practices’ – uSwitch comments on watchdog’s fairness framework
Commenting on the publication of Ofcom’s fairness framework – which outlines the criteria the regulator will use when judging whether telecoms and pay-TV companies have treated their customers unfairly – …
17 December 2019
Paying £1,000 for a restricted device feels outdated – uSwitch comments on Ofcom plans to ban locked handsets
Richard Neudegg, head of regulation at uSwitch.com, says: “This latest round of Ofcom proposals to ban the selling of locked handsets is great news for consumers. Smartphones can cost in excess of …