All of our Mobiles news in one place.

Solid improvements rather than Hail Marys as Apple unveils trio of iPhones

Commenting on the launch of the latest handsets in the iPhone range, Ru Bhikha, mobiles expert at uSwitch.com, says: “Apple has for a couple of years now moved away from …

Dixons Carphone slow to adapt to changing mobile market as unremarkable results are published

Ernest Doku, mobiles expert at uSwitch.com, says: “Dixon Carphone’s modest Q1 results mask an uncomfortable truth that the retailer is having to adapt to a rapidly changing sector. “While new …

EE gives power back to consumers following Ofcom ruling

Christine Torlay, mobiles expert at uSwitch.com, says: “The rules preventing customers from harm through mid-contract price rises are well established – so EE could have done more to inform those …

Note 9 hits the right tune but at a cost

Commenting on the launch of the Samsung Note 9, Ru Bhikha, mobiles expert at uSwitch.com, says: “Samsung has really doubled down on the productivity aspects of the Note range and has …

uSwitch comments on Ofcom’s end of contract notifications consultation

Richard Neudegg, head of regulation at uSwitch.com, says: “At long last Ofcom is looking at bringing mobile and broadband providers in line with other industries by ensuring that consumers are told …

New breed of mobile tariff could cost customers £231 million

New ‘flexi’ mobile tariffs designed to stop consumers double paying for handsets could end up costing £69 extra a year on airtime alone[1] These contracts split the cost of airtime …

Government 5G and full fibre push only effective if consumers brought along too

Commenting on the government’s pledge to put 5G and full fibre at the heart of the UK’s long-term telecoms strategy, Richard Neudegg, head of regulation at uSwitch.com, says: “It’s good to see …

Unhappy telecoms customers can vote with their feet

Following official telecoms complaints data from Ofcom, Ernest Doku, telecoms expert at uSwitch.com, says: “Unhappy customers are often more likely to vote with their feet, especially in this ultra-competitive environment. Telecoms providers are …

Vodafone 5G rollout shows providers won’t be caught napping on next-gen infrastructure

Commenting on Vodafone announcing 5G trials in seven cities across the UK, Ernest Doku, mobiles expert at uSwitch.com, says: “It’s great to see Vodafone rolling out 5G trials in seven …

Billing blunders: errors on mobile bills cost Brits £64 million

Almost three million Brits report being incorrectly charged by their mobile network[1] Each error costs an average of £23 – totalling £63.5 million[2] in incorrect charges Meanwhile 16.5 million[3] mobile …