All of our Mobiles news in one place.

New breed of mobile tariff could cost customers £231 million

New ‘flexi’ mobile tariffs designed to stop consumers double paying for handsets could end up costing £69 extra a year on airtime alone[1] These contracts split the cost of airtime …

Unhappy telecoms customers can vote with their feet

Following official telecoms complaints data from Ofcom, Ernest Doku, telecoms expert at uSwitch.com, says: “Unhappy customers are often more likely to vote with their feet, especially in this ultra-competitive environment. Telecoms providers are …

Vodafone 5G rollout shows providers won’t be caught napping on next-gen infrastructure

Commenting on Vodafone announcing 5G trials in seven cities across the UK, Ernest Doku, mobiles expert at uSwitch.com, says: “It’s great to see Vodafone rolling out 5G trials in seven …

Billing blunders: errors on mobile bills cost Brits £64 million

Almost three million Brits report being incorrectly charged by their mobile network[1] Each error costs an average of £23 – totalling £63.5 million[2] in incorrect charges Meanwhile 16.5 million[3] mobile …

World Cup woes: Brits risk £3,700 roaming bill in Russia

Brits heading on a two-week trip to Russia risk racking up a phone bill of £3,696[1] – more than the cost of a four star family holiday to LA[2] As …

uSwitch comments on Ofcom’s pricing trends for telecoms services

Commenting on Ofcom’s pricing trends data for telecoms services, Richard Neudegg, Head of Regulation at uSwitch.com, says: “Today‘s report from Ofcom indicates that the gap between the price of entry level superfast services …

uSwitch comments on Ofcom revealing best and worst telecoms providers for customer satisfaction

Commenting on Ofcom revealing the best and worst providers for broadband and phone service quality, Ewan Taylor-Gibson, telecoms expert at uSwitch.com, says: “Telecoms customers are increasingly looking beyond price when picking a broadband …

uSwitch comments on the launch of the LG G7 ThinQ

Commenting on the launch of the LG G7 ThinQ, Ru Bhikha, mobiles expert at uSwitch.com, says: “After a non-reveal at the Mobile World Congress in February, the anticipation around LG’s latest flagship handset has …

Ofcom’s decision to consult on “end of contract notifications” is one step closer to helping consumers get a better deal, says uSwitch

Commenting on Ofcom’s decision to consult on ‘end of contract notifications in July 2018 as part of their work to help consumers get a better deal, Richard Neudegg, head of …

uSwitch comments on launch of Moto G6

Commenting on the launch of the Moto G6 range, Ernest Doku, mobiles expert at uSwitch.com, says: “Affordable yet appealing Android handsets are essential to consumers now more than ever – …