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Unhappy telecoms customers can vote with their feet

Following official telecoms complaints data from Ofcom, Ernest Doku, telecoms expert at uSwitch.com, says: “Unhappy customers are often more likely to vote with their feet, especially in this ultra-competitive environment. Telecoms providers are …

On-demand services leapfrog pay TV in Ofcom’s Media Nations report

Commenting on how on-demand services have leapfrogged pay TV packages for the first time in the UK, Dani Warner, TV expert at uSwitch.com, says: “For the first time in the UK, streaming services …

Co-Operative Energy announces 5.2% price rise

Co-operative Energy is raising gas and electricity prices by 5.2% for approximately 128,000 customers on its standard variable tariff from 20 August[1] Bills will also increase by the same amount …

Sunshine robbery: Motorists risking £9.1bn by leaving valuables in cars this summer

Motorists are risking £9.1bn should their cars be broken into, as drivers leave valuables worth an average of £840 in their cars while on holiday in the UK[1] Over half …

Flexibility for football fans key as BT and Sky announce opening televised Premier League fixures

Commenting on the announcement of the televised Premier League matches for the first two months of the 2018-19 season, Dani Warner, TV expert at uSwitch.com, says: “It is perfect timing for …

Second round of price rises underway: EDF Energy increases bills by £91 million for 1.3 million customers

EDF Energy is raising gas and electricity prices by 6% for approximately 1.3 million customers on standard variable tariffs from 31 August[1] Bills will increase by £70 from £1,158 to …

Holidaymakers put £9.7 billion on plastic to fund their fun in the sun

More than half of British holidaymakers (57%) are using credit to help fund their foreign getaways this year[1] A total of £9.7 billion is being put on plastic to pay …

19 energy suppliers give UK £590 million price rise bill

19 energy suppliers have issued 21 price rises so far in 2018[1] The price rises will affect 11 million households by an average of £52[1], adding £590 million to the …

Vodafone 5G rollout shows providers won’t be caught napping on next-gen infrastructure

Commenting on Vodafone announcing 5G trials in seven cities across the UK, Ernest Doku, mobiles expert at uSwitch.com, says: “It’s great to see Vodafone rolling out 5G trials in seven …

Billing blunders: errors on mobile bills cost Brits £64 million

Almost three million Brits report being incorrectly charged by their mobile network[1] Each error costs an average of £23 – totalling £63.5 million[2] in incorrect charges Meanwhile 16.5 million[3] mobile …