All of our news in one place.

uSwitch comments on Ofcom’s measures to promote industry investment in faster broadband services

Commenting on Ofcom’s measures to encourage industry investment in faster broadband services, Richard Neudegg, head of regulation at uSwitch.com, says: “Ofcom has today published a number of draft measures designed …

Paying more for less: Broadband customers spend extra £222m annually to stay on slower speeds

Customers out of contract waste an extra £222 million every year languishing on slower speed broadband[1] – and 95%[2] could switch to a faster, more reliable service that could even …

Candid about cash: streetwise millennials check out partner’s finances before committing

More than nine in ten millennials (93%) say they are fully clued up on their partner’s finances, with half a million (4%) choosing to share this information on a first …

Challenger suppliers lead the pack – but overall satisfaction falls in largest ever energy customer satisfaction report

Small energy suppliers sweep the board in the 12th annual uSwitch.com Energy Customer Satisfaction Report, achieving some of the highest scores ever recorded Challenger supplier Octopus Energy – included in …

uSwitch comments on energy UK’s latest switching figures

Commenting on the latest figures from Energy UK that show a 14% increase in switching electricity supplier in January 2018 compared to the same time last year, Richard Neudegg, Head …

Data sink: over 143 million gigabytes of mobile data unused by customers every month

Mobile customers in the UK are collectively paying for 143 million gigabytes worth of data every month that they don’t use[1] On average, users are wasting 3.4GB of mobile data …

uSwitch comments on recommendation to introduce energy price cap

Commenting on the Business, Energy and Industrial Strategy Select Committee’s recommendation that the Government should introduce its energy price cap bill, Richard Neudegg, Head of Regulation at uSwitch.com says: “Though well intentioned, …

Trust in banks dives but satisfaction is on the rise

Customer’s trust in their bank plummets as the uSwitch.com Current Account Awards are announced[1] – but overall satisfaction is on the rise[2] Big high street banks rooted to the bottom of the table for …

Going for gongs: Plusnet and giffgaff win four each at the annual uSwitch Awards

Mobile and broadband provider Plusnet and mobile network giffgaff tie in first place, scooping an impressive four awards each at the annual uSwitch Awards Plusnet takes home the Best Value …

uSwitch comments on Ofgem’s extension of the prepayment safeguard tariff

USWITCH COMMENTS ON OFGEM’S EXTENSION OF THE PREPAYMENT SAFEGUARD TARIFF Commenting on Ofgem’s announcement of an average £57 rise in the level of the prepayment safeguard tariff, Richard Neudegg, Head …