How to get a new phone from Sky
Sky Mobile has a huge range of handset deals available, including the latest iPhone 14 models and the brand-new Samsung Galaxy S23 Ultra. You can also find older iPhones and a huge variety of Android devices to choose from.
To get a new mobile phone from Sky Mobile, you’ll first need to check that you’re out of contract with your current provider. Once you’re able to switch, compare our best Sky Mobile phone deals by using the filters at the top of this page.
After you’ve selected the deal that’s right for you, you’ll be redirected to the retailer’s website to complete your purchase. Then, when you receive your new mobile phone deal, all you need to do is insert your new Sky Mobile SIM card and complete the setup by following the instructions included in your pack.
If you need any additional help, check out our guide on switching mobile phone providers or use our switching tool below.
What type of phone plans are available?
Sky Mobile has plenty of different mobile phone plans to choose from, including the latest iPhones, Samsung handsets and Android devices. It also has lots of data options available, from small monthly allowances to a whopping 75GB a month.
What contract lengths are available?
Sky Mobile phone deals are available on 12-month, 24-month and 36-month contracts. As you might expect, the 12-month contracts tend to be more expensive, while the longer contracts allow you to spread the cost over a longer period of time. However, this does mean you’ll be tied into your contract for longer, giving you fewer options to switch.
Are there international calling/roaming options?
Sky Mobile lets you use your monthly allowance of calls, texts and data while you’re abroad, but you will need to pay extra to do so. Since Brexit has allowed mobile phone networks to reintroduce roaming charges in EU countries, Sky Mobile now charges customers £2 a day to use their data, send texts or make and receive calls.
Newest Sky Mobile phone deals
Whether you want the latest iPhone, Samsung Galaxy or Google Pixel, Sky Mobile has plenty of options for you to choose from, including:
Sky Mobile's service is based on O2's network. So in turn offers 98.97% 4G coverage in the UK - plus 5G in a number of locations - whether you're on a pay monthly phone contract or a pay as you go deal.
Sky’s network has an average connection speed of 17.1Mbps for 4G, and 92.3Mbps for 5G.
According to network speed survey results released by OpenSignal in September 2022
Sky Mobile customers can upgrade at any point during their contract for a fee, or wait till the end of their contract to upgrade for free. And you can trade in your existing phone in exchange for money off a newer model.
For more information, head to our guide to Sky Mobile Swap contracts.
Sky’s customer service centre is open between 8:30am and 11:30pm every day of the week, including weekends. The service can be reached on 033 3759 1716.
Sky has already received awards for its customer service, and has pledged to provide the same levels of satisfaction to consumers who sign up for a SIM-only deal.
Sky Mobile offers a wide range of contract and SIM-only deals that can start at as little as £6 per month for a package of calls, texts and data.
Sky Mobile is backed up by O2'S network and offers competitive SIM-only deals with generous data allowances, free data rollover and free calls and texts.
Moving to Sky Mobile and want to keep your phone number from another network?
You shouldn’t have any issues keeping your existing phone number if you’re switching to Sky Mobile from another network. Simply text PAC to 65075 and your current network will reply with your PAC code. Then, after you’ve signed up for your new Sky Mobile deal, you just need to give Sky your PAC code so they can transfer your old number across to your new SIM card.
Read our guide on keeping your mobile phone number for more information.
If Sky Mobile isn’t for you, there are plenty of other networks that might have what you’re looking for:
Which network does Sky mobile use?
Sky Mobile uses O2’s network to deliver fast speeds and extensive coverage throughout the UK.
Do you own the phone at the end of a Sky mobile contract?
Yes, once you’ve paid off your Sky Mobile contract, you own the phone. However, you can use SkySwap if you sign up for a new Sky Mobile contract. This allows you to swap your handset for a newer mobile phone.
Can you swap phones during a contract with Sky?
If you’re signed up to a 36-month mobile phone contract with Sky Mobile, you might be able to use Swap24, which allows you to swap your existing handset for a new one after you’ve paid off two years of your three-year contract.