EE increases its broadband prices for most of its customers each year on 31 March.
The price increase applies whether you are in-contract or out-of-contract with EE, and you are only exempt if you're eligible for a BT broadband social tariff.
This annual price hike always used to be linked to the Consumer Price Index inflation rate announced in January each year, but recent EE broadband customers may now be on a fixed-rate price increase instead.
Which EE broadband price increase are you on?
There are two types of price increase affecting EE broadband customers in 2025. See which one you have based on when you last started your contract.
Fixed price increase
If you started your current contract from 10 April 2024, your broadband bill will go up by £3 per month on 31 March.
Inflation price increase
If you've been on the same EE broadband contract since before 10 April 2024, your inflation-linked price increase will be 6.4% on 31 March.
If you're in the middle of your EE broadband contract, you aren’t allowed to leave your contract early as a result of either price rise without paying a penalty charge. So, unless you can move onto a social tariff from EE's sister company BT, you will likely see a price increase every March.
Why does EE increase prices, even for mid-contract customers? And can you do anything to avoid the price increase altogether? Find out in our guide.
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How much is EE’s broadband price increase?
If you started your current contract on or after 10 April 2024, your broadband price increase in March will be a fixed £3 per month. Those with an EE TV contract since this date will also see their TV bill go up by £2 per month.
However, those who have been on their current contract for longer will still be on an inflation-linked increase. This will be the CPI rate announced in January, plus EE's own amount of 3.9%.
Here’s how this price increase could affect your monthly bill:
| Current monthly cost | 6.4% increase (CPI 2.5% + 3.9%) | Annual extra cost |
|---|---|---|
| £20 | £1.28 | £15.36 |
| £30 | £1.92 | £23.04 |
| £40 | £2.56 | £30.72 |
| £50 | £3.20 | £38.40 |
| £75 | £4.80 | £57.60 |
Find out how EE's mobile and SIM only price increases work with our dedicated guide.
Which EE broadband customers are affected?
Almost every EE customer will be affected by its 31 March price increase.
EE mentions in its terms and conditions - and in a one-pager of charges you’ll be sent when you sign up - that it will increase prices your prices at this time each year. So you would have effectively accepted these terms when you took out your last contract with the provider.
As an EE broadband customer, the only way to avoid annual price increases is with a BT social tariff. You'll need to be receiving Universal Credit or another type of government financial suppose to qualify.
Both providers operate under the BT Group, but BT's social tariff is the only that isn't impacted by annual price rises.
What can EE customers do when their broadband prices increase?
If you’re currently in contract with EE, you won’t be able to leave your contract early without paying an early exit fee (unless you can move onto BT's broadband social tariff).
It's worth noting that almost all of the major providers have annual price increases of some kind. So unless you have a smaller alternative provider available in your area that commits to fixed price broadband, you will likely have to deal with a mid-contract price rise wherever you go.
However, if your contract is almost up or you've been out of contract for a while, you should be able to switch without charge right away.
EE broadband end-of-contract price increase
While mid-contract price increases are often unwelcome, you will likely see a much higher price rise if you go out of contract on your broadband bill.
Once your contract comes to an end, broadband providers are allowed to increase your monthly price by an even higher amount because you're then free to find a new deal straight away.
So make sure to check when you last signed up and search around for a better deal, because you could already be overpaying for your broadband.
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If you've still got some time left on your EE contract, it's a good idea to keep note of when you can find a new deal and avoid expensive out of contract prices.
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Why is EE increasing broadband prices?
EE increases its prices annually for the same reason most other providers do. These annual price rises are said to cover two things: rising business expenses and network upgrades.
The way providers have been ensuring they cover these costs is by adding annual price increases to their customers' deals (in EE's case, this is 3.9%). However, this led to extremely expensive hikes in 2023 when inflation hit a 30-year high.
As a result, Ofcom has weighed in and ruled that all new contracts should have a flat increase stated in pounds and pence before a customer commits to the contract.
All widely-available providers have roughly similar price increases each year. So unless you can choose a provider that doesn't have mid-contract price rises, you might want to find out other ways in which broadband provider is best for your needs. Take a look at our in-depth provider reviews:
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Read our expert reviews of all of the UK's biggest broadband providers.
How to contact EE
If you’d like to reach out to EE as a broadband customer, there are lots of ways you can do this. You can contact them to find out more about how this year’s price increase will affect you, or even attempt to negotiate a better deal with them.
- Phone: Number: 0800 956 6000 | Opening hours: Monday-Friday, 8am-9pm and Saturday-Sunday, 8am-8pm
- Website: Log into your account on My EE Broadband
- X: Get a response from the EE customer services team on X
If you'd like to know how much all broadband providers increase prices by each year, take a look at our in-depth guide.
EE broadband price rise FAQs
Can I negotiate my broadband prices with EE?
You might be able to negotiate a better deal with EE, but you’re not guaranteed to get a better deal by haggling. Customers usually have more success when re-contracting compared to doing it in the middle of their contract.
But while you’re weighing up your options, it’s always worth discussing it with their customer services team.
Can I cancel my EE contract at any time?
If you’re currently in a contract with EE, you won’t be able to cancel your contract for free. If you want to cancel it with several months still left, you will likely have to pay the remainder of your contract in one lump sum, which can be expensive.
However, if your contract has come to an end, you’re free to cancel and switch to a better deal whenever suits you. You’ll just have to give the provider 30 days’ notice to end your current service.
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