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Poor telecoms services prevent four million employees from home working
A quarter (25%) UK employees have had issues with their broadband or mobile services when working from home over the last year[1] Half of those (46%) have experienced such severe …
Uswitch comments on Ofcom’s wholesale local access review
Commenting on Ofcom’s plans to encourage investment in full-fibre networks and promote competition as plan of its Wholesale Local Access Market Review, Richard Neudegg, head of regulation at Uswitch.com, comments: …
Uswitch comments on Ofcom plans to automatically compensate broadband users for poor service
Commenting on plans published by Ofcom which would see landline and broadband customers who suffer slow repairs, missed deadlines or appointments, receive money back from their provider without having to …
Uswitch comments on Ofcom fining Plusnet for continuing to bill former customers
Commenting on the announcement that Plusnet has been fined £880,000 by Ofcom for continuing to bill former customers, Richard Neudegg, head of regulation at Uswitch.com, comments: “Ofcom’s decision to hand …
Uswitch comments on legal separation of BT and Openreach
Commenting on the announcement that BT has agreed to Ofcom’s requirements for the legal separation with Openreach, Richard Neudegg, Head of Regulation at Uswitch.com, says: “This is not the full structural separation many …
UK broadband users fork out £1.5 billion a year for inflated out-of-contract charges as prices rise 38% in just five years
Out-of-contract prices have increased by 38% for copper and 19% for fibre broadband while in-contract prices have barely changed since 2011 – meaning those who don’t move once their contract ends …
Three’s crowned: mobile network scoops six gongs as it cleans up at the Uswitch Awards
Mobile network Three cleans up with an unrivalled six awards, while Plusnet takes home three, including Broadband Provider of the Year Mobile Network of the Year goes to industry disruptor …
Fear of broadband blackouts means internet-reliant Brits miss out on £327 million in savings a year
Over a third (35%) of broadband users are missing out on annual savings of £118 as the thought of being without internet puts them off leaving[1][2] Dependency on this now …
Uswitch comments on BT and Sky price rise
Commenting on the announcement that BT will raise its broadband prices and charge £3.50 per month for BT Sport, and that Sky will increase the price of line rental, Ewan …