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A fifth of households billed wrongly by energy suppliers
For the 8th year in a row, consumers have voted energy suppliers as one of the worst offenders for getting bills wrong[1], according to new research from Uswitch.com. Two in …
Uswitch comments on Ofgem’s calls for suppliers to return money in closed accounts to consumers
Ofgem has today called upon the big six energy suppliers to take action on the money they hold from customers’ closed accounts, currently estimated to be in excess of £400 …
Uswitch.com welcomes Ofgem’s plans to encourage competition in the energy market
Ofgem has today outlined measures to improve transparency in the energy market and make it easier for small suppliers to compete[1]. From 31 March, the big six suppliers will be …
npower customers finally benefit from 2.5% bill cut
npower customers are finally about to benefit from a 2.5% cut to their bills, following the Government’s levy reductions announced early December last year. The price cut on the 28th …
EDF Energy to automatically refund credit to customers
EDF Energy has today announced that it will give direct debit customers a full annual refund of any credit built up on their energy account. It is the first big …
Ovo cuts prices to become cheapest supplier on the market
Ovo Energy has today made a bid to win the hearts of fed-up energy customers by becoming the cheapest energy supplier on the market. It has cut the cost of …
First Utility to increase prices by 3.5% from 1st April
First Utility customers will be hit with a 3.5% or £39 price rise from the 1st April[1]. Those on its standard iSave Everyday tariff, paying by monthly direct debit will see …
As ScottishPower price cut takes effect consumers say levy reductions are a damp squib
ScottishPower’s 3.3% price cut, for variable tariff customers only, comes into effect today. This will bring its average bill down from £1,325 to £1,284 a year[1]. However, new research shows …
Over seven in ten households have gone without heating this winter to cope with sky-high energy bills
New research uncovers the lengths that consumers are reaching to keep escalating energy bills under control. Over seven in ten (73%) households have gone without heating at some point this …