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Overcomplicated bills major barrier to consumers engaging with energy market, says Uswitch
Commenting on a Citizens’ Advice report out today which estimates that energy companies pay around £125m dealing with customer complaints about bills each year, Ann Robinson, Director of Consumer Policy …
Consumers owe energy suppliers £507m – £43m more than last year
Despite higher disposable incomes and this year’s price cuts, almost four million UK homes are now in debt to their energy supplier – 260,000 more than last year[1] Customers collectively …
One week left to snap up cheapest energy deal in over four years
The new tariff from E.ON – available through a collective switch initiative with Uswitch.com – is the cheapest since November 2010[1] Priced at just £876 per year based on average …
Uswitch comments on SSE’s preliminary annual results
Responding to the news that operating profits for SSE’s retail energy supply business have risen to £368.7m this year from £246.2m last year, Ann Robinson, Director of Consumer Policy at …
Uswitch comments on Energy Bill Revolution estimate of cold home deaths this winter
The Energy Bill Revolution has today claimed that this winter will have seen the highest rate of cold homes deaths (14,780) in the last five years[1]. Commenting on the figures, …
Double-digit tariff reductions could help more than one million fuel vulnerable households
As the final price cut to standard gas prices by a big six energy supplier takes effect this Thursday (30th April), a new analysis from Uswitch.com reveals how the tariff …
Uswitch launches energy market’s cheapest tariff in over four years
The new tariff – won by E.ON through a collective switch initiative – is the cheapest since November 2010[1] and is available until 27th May 2015 Priced at just £876 per …
14 million households went cold this winter to cope with sky-high energy bills
14.3 million households[1] went cold at some point this winter to reduce their energy bills, with 6.3 million[2] regularly going without heating Nearly two-fifths (37%) of consumers admitted that rationing …
Uswitch comments on E.ON’s £7.75 million penalty for overcharging error
Ofgem has today secured £7.75 million from E.ON after the supplier incorrectly charged exit fees and overcharged customers following price rises. Commenting on the news, Ann Robinson, Director of Consumer …