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Uswitch comments on excess winter mortality figures
The Office of National Statistics has today published figures on the number of excess winter mortalities in England and Wales during 2013/14. It is estimated that 2,111 (11.6%) of the 18,200 deaths were caused …
Small energy providers power ahead of big six in customer satisfaction
New figures reveal a gulf in consumer satisfaction between the country’s two largest new energy providers and the traditional big six, according to Uswitch.com’s ninth annual independent report of 5,300 …
Uswitch comments on Ofgem’s call for ScottishPower to improve customer service
Responding to today’s announcement from Ofgem that ScottishPower must meet targets to reduce customer call waiting times, lower the volume of overdue bills and deal with a backlog of Ombudsman …
Billing blunders leave consumers £280 million out of pocket
More than three million energy consumers could have been overcharged by their supplier in the last year due to billing errors, costing a total of £280 million or £78 each[1] …
6 in 10 consumers will ration energy use this winter
Over 15 million households plan to ration their energy use this winter to cope with sky-high energy costs, according to a new survey of 5,300 energy consumers by Uswitch.com. Almost six …
Big six supplier tops energy best buy table for first time this year
E.ON Energy has today launched the cheapest deal on the market at £965 The new deal is £300 cheaper than the current average energy tariff The move follows the launch of …
Competition heats up as energy suppliers battle for top spot
Extra Energy launches the cheapest deal in the market at £976 npower’s new £1,000 tariff is the cheapest of the big six and comes in at third place in the …
Uswitch.com comments on “The Big Deal” open letter
We are fully accredited under the Ofgem Confidence Code, meaning that our results tables are always ordered by the savings a customer can make in a fair, independent and unbiased …
Battle heats up between small energy suppliers and big six as temperatures drop
Big six energy suppliers now feature in five out of ten places in the best buy tables, following the launch of SSE’s new ‘SSE Direct’ tariff EDF Energy offers the …