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Uswitch welcomes new Ofgem rules on energy companies’ financial statements
Ofgem has proposed new rules to make the information on energy company revenues, costs and profits more accessible. Emma Bush, energy expert at Uswitch.com, says: “Energy bills have gone up by almost …
Uswitch.com comments on Ofgem research about Brits’ winter habits
Research published today by Ofgem reveals that 23% of consumers currently shop around for their energy as part of their winter to-do list. Commenting on the findings, Ann Robinson, Director of …
Roll out costs of smart meters must be kept under close control
Commenting on Which?’s letter to Ed Davey about the Government’s smart meter programme, Ann Robinson, Director of Consumer Policy at Uswitch.com, says: “We agree that the roll out costs of …
Forecast of customer losses a wake up call to big six, says Uswitch.com
A report published today by Citigroup suggests that the big six energy firms could lose a quarter of their customers by 2020. The report also predicts that the average duel …
Uswitch.com comments on increase in consumers using comparison sites
Ofgem has today revealed that more consumers than ever are using comparison sites to shop around for their gas and electricity. Ann Robinson, Director of Consumer Policy at Uswitch.com, says: “Energy …
Energy companies must treat customers in debt fairly, says Uswitch.com
Ofgem has announced a review of the tone and transparency used by energy suppliers when corresponding with consumers in debt. Commenting on the review, Ann Robinson, Director of Consumer Policy at Uswitch.com, says: “We …
Households face price hike of up to £193 as energy plans end next week
Consumers on 16 popular fixed energy deals could see bills rise by up to £193 a year unless they take action to switch tariffs, Uswitch.com warned today. Customers on fixed …
This little piggy comes to market: Uswitch comments on Oink Energy
A new energy provider, Oink Energy, launches today, claiming to offer consumers a straight-forward solution and simple-talking. Commenting on the launch, Ann Robinson, Director of Consumer Policy at Uswitch.com, says: …
Uswitch.com comments on Ofgem ‘white label’ proposals
Today Ofgem has published proposals which could mean that British Gas and SSE will be required to tell customers if they can get cheaper deals though their ‘white label’ brands, …