All of our news in one place
Press releases
Post Office proves that face to face service is still a priority
The Post Office has today expanded its current account offering to 239 branches. Commenting on the announcement, Jafar Hassan, personal finance expert, at Uswitch.com, says: “As traditional banks and new …
Roaming: Brits have racked up £394 million in the EU; many still vulnerable to bill shock due to widespread confusion
From today, EU mobile roaming charges fall so UK mobile users visiting EU countries will never pay more than 15p per min to make a call, 4p per min to …
Uswitch comments on Ofgem’s referral of the energy market to the Competition and Markets Authority
Commenting on Ofgem’s referral of the energy market to the Competition and Markets Authority (CMA), Ann Robinson, Director of Consumer Policy at Uswitch.com, says: “There is at last hope on …
Ofcom rules Openreach must repair faults within two days
Commenting on Ofcom’s ruling that Openreach must repair the majority of phone and broadband faults within two days, and that most customers requiring a new line must receive an appointment …
Uswitch comments on Ofgem’s call for npower to resolve billing issues
Responding to today’s announcement from Ofgem that npower must meet monthly targets between now and August to reduce late bills or cease all proactive telesales activities[1], Tom Lyon, energy expert at …
Amazon launches fire phone
Commenting on the launch of Amazon’s first mobile handset, Fire Phone, Ernest Doku, telecoms expert at Uswitch.com, says: “Arriving so late to the over-crowded smartphone party requires tactical consideration, and …
Uswitch.com comments on Ofgem’s proposal to reduce energy switching times
Ofgem has today announced a radical shake up of the energy switching process by approving suppliers’ proposals to cut the switching time to three days after the statutory two week …
EE expands broadband offering to all
Commenting on EE expanding its home and fibre broadband to everyone in the UK (not just mobile customers) Marie-Louise Abretti, broadband expert at Uswitch.com says: “EE widening its broadband offering …
Uswitch.com comments on Ofgem’s call for big six to explain prices
Ofgem has today called on the big six energy suppliers to explain the impact falling wholesale costs will have upon customer energy bills[1]. Ann Robinson, Director of Consumer Policy at Uswitch.com, …
Every little helps Clubcard holders with new Tesco current account
Tesco Bank has today launched its long-awaited current account, offering one Clubcard point for every £4 of debit card spend in store and every £8 elsewhere. Jafar Hassan, personal finance …
Ofcom reveals sharp spike in complaints over nuisance calls
Commenting on the latest figures on nuisance calls release by Ofcom today, Marie-Louise Abretti, telecoms expert at Uswitch.com says: “Complaints to Ofcom around abandoned and silent calls – which can …
High time for smart meters, comments Uswitch.com
Research published today by the Smart Meter Central Delivery Body outlines the importance of smart meters in helping us to take control of our energy use and bills. Ann Robinson, …