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Uswitch comments on Ofcom's new rules for stronger protection for essential phone boxes
Justina Miltienyte, head of policy at Uswitch.com, said: “While many communities feel a strong nostalgic attachment to the traditional red phone box, it’s easy to overlook that they...
Uswitch comments on Government’s support for energy customers
Justina Miltienyte, head of policy at Uswitch.com, comments: “Households are feeling the turbulence of a stormy energy market, and the prospect of a £2,800 price cap now looms on the horizon...
Uswitch comments on Ofcom's findings revealing the best and worst telecoms providers for customer service
Ru Bhikha, telecoms expert at Uswitch.com, says: “The demand on mobile and broadband services may have eased off slightly since the height of the pandemic but some customers...
Uswitch comments on Ofgem's consultation of a quarterly price cap
Justina Miltienyte, head of policy at Uswitch.com, says: "Updating the price cap on a quarterly basis would mean a second update hot on the heels of October’s expected increase...
Uswitch comments on Ofcom's latest findings that one in three consumers fail to spot online misinformation
Ernest Doku, broadband expert at Uswitch.com, says: “The internet is the main source of news for millions of people, and it is concerning how difficult consumers find it...
Uswitch calls on Government to offer more targeted support to most vulnerable
Justina Miltienyte, energy policy expert at Uswitch.com, said: “The Spring Statement delivered some support for customers struggling with rising household bills but the announced measures are...
Uswitch comments on Ofcom’s latest pledge to crack down on scam calls and texts
Ernest Doku, telecoms expert at Uswitch.com, comments: “For millions of Brits, scam calls and texts have worsened in the last two years. We’ve relied...
Uswitch comments on Ofcom’s findings about broadband social tariffs
Ernest Doku, broadband expert at Uswitch.com, comments: “As we highlighted in November, it’s shocking to think that so many vulnerable people have never heard of social tariffs...
Uswitch comments on Ofcom's latest complaints data
Ernest Doku, broadband expert at Uswitch.com, says: “With customer complaints hitting record lows, home phone, broadband, mobile and pay-TV firms deserve praise for improving their...