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Roll out costs of smart meters must be kept under close control
Commenting on Which?’s letter to Ed Davey about the Government’s smart meter programme, Ann Robinson, Director of Consumer Policy at Uswitch.com, says: “We agree that the roll out costs of …
Uswitch.com comments on Ofcom’s UK broadband speeds research
Commenting on Ofcom’s eleventh annual report measuring UK broadband connection speeds, Ewan Taylor-Gibson, broadband expert at Uswitch.com, says: “Average speeds might be rising but, in some parts of the country, UK broadband services …
Uswitch comments on FCA Wonga affordability criteria ruling
Commenting on the news that Wonga has entered into an agreement with the FCA to immediately change how it does business, David Mann, Head of Money at Uswitch.com, says: “This …
Forecast of customer losses a wake up call to big six, says Uswitch.com
A report published today by Citigroup suggests that the big six energy firms could lose a quarter of their customers by 2020. The report also predicts that the average duel …
‘Bendgate’ and iOS 8 bugs do little to threaten Apple’s reign: iPhone 6 is already UK’s number one mobile phone
September has been a triumph for Apple with the iPhone 6 flying straight into the charts at number one and the iPhone 6 Plus in 5th position Apple now monopolises …
Uswitch.com comments on digital divide in schools
Commenting on the report from the British Educational Suppliers Association (Besa), Ewan Taylor-Gibson, broadband expert at Uswitch.com, comments: “For once, schoolchildren have a legitimate alternative to the ‘dog ate my homework’ …
Uswitch.com comments on increase in consumers using comparison sites
Ofgem has today revealed that more consumers than ever are using comparison sites to shop around for their gas and electricity. Ann Robinson, Director of Consumer Policy at Uswitch.com, says: “Energy …
UK broadband speeds plummet at 9pm as surfing brits strain services
UK broadband speeds are fastest at 5am but drop by over a fifth (21%) by 9pm[1] Manchester and Birmingham enjoy the fastest evening peak time surfing, while Aberdeen, Exeter and …
Blackberry launches new handset
Commenting on the launch of BlackBerry’s new handset, the BlackBerry Passport, Rob Kerr, mobiles expert at Uswitch.com, comments: “This latest handset launch shows that it’s back to business for BlackBerry …
CMA drives fairer deal for car insurance customers
The Competition and Markets Authority (CMA) has today announced proposals to increase competition and reduce the cost of premiums in the car insurance market. Commenting on this, Rod Jones, car …
Energy companies must treat customers in debt fairly, says Uswitch.com
Ofgem has announced a review of the tone and transparency used by energy suppliers when corresponding with consumers in debt. Commenting on the review, Ann Robinson, Director of Consumer Policy at Uswitch.com, says: “We …
Households face price hike of up to £193 as energy plans end next week
Consumers on 16 popular fixed energy deals could see bills rise by up to £193 a year unless they take action to switch tariffs, Uswitch.com warned today. Customers on fixed …