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One in four customers on a Standard Variable Tariff feel in the dark about energy bill rises
Days before the energy price hike and many customers are trying to find ways to prepare themselves. Yet over a quarter (27%) of those on Standard Variable Tariffs say they have not seen...
Uswitch calls on Government to offer more targeted support to most vulnerable
Justina Miltienyte, energy policy expert at Uswitch.com, said: “The Spring Statement delivered some support for customers struggling with rising household bills but the announced measures are...
Uswitch comments on Ofcom's update on their guidance on the treatment of financially vulnerable customers
Ernest Doku, telecoms expert at Uswitch.com, comments: “The cost of living is increasing at an alarming rate and telecoms customers aren’t immune to these rises...
Router Nowhere: Consumers call for 'universal router' with 22 million unused Wi-Fi devices cluttering UK homes
Households across the UK are sitting on more than 22 million unused broadband routers — enough to fill ten Olympic swimming pools — which are going to waste instead...
Ten things you need to do before energy prices rise
Consumers have started receiving letters and emails from their energy suppliers regarding price hikes, with the average bill expected to rise to £1,971 from 1st April. While many may feel powerless to do anything...
Seven million broadband customers face double whammy of price rises on top of £1 billion out-of-contract premium
Seven million broadband customers are suffering a double sting this spring — overpaying because they are out of contract and also facing inflation-busting price rises, according to Uswitch.com...
Cardiff revealed as Britain's smart meter capital as more than 800,000 UK households get one amid energy crisis
Cardiff is the smart meter capital of Britain, with two thirds of homes (67%) having one, almost double the rate of lowest-ranked city Southampton, according to research by Uswitch.com...
Uswitch comments on the Apple spring event launch
Catherine Hiley, mobiles expert at Uswitch.com, comments: “Who needs go-faster stripes when you can have a tiger in your tank? The upgraded iPhone SE might lack the...
Prepayment Meter Crisis: One in six customers have avoided using energy for at least two days because they can't afford to top up
A sixth (15%) of prepayment meter customers have avoided using energy for two days or more this winter because they cannot afford to top up — up by a third (36%) compared to...
Uswitch comments on Ofcom’s latest pledge to crack down on scam calls and texts
Ernest Doku, telecoms expert at Uswitch.com, comments: “For millions of Brits, scam calls and texts have worsened in the last two years. We’ve relied...
Uswitch announce mobile award winners in the Uswitch Telecoms Awards 2022
Samsung and Google have fought off competition from Apple to win Manufacturer of the Year and Handset of the Year respectively at this year’s annual Uswitch Mobile Awards, based...
Uswitch comments on Ofcom’s findings about broadband social tariffs
Ernest Doku, broadband expert at Uswitch.com, comments: “As we highlighted in November, it’s shocking to think that so many vulnerable people have never heard of social tariffs...