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iPhone 3G S leads field in mobile phone customer satisfaction

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iPhone 3G S leads field in mobile phone customer satisfaction

iPhone 3G S owners are the most satisfied mobile phone owners around, a new survey has shown.

In a poll conducted by RBC Capital and ChangeWave Research, 99 per cent of US owners of the latest Apple mobile phone claimed they were either ‘satisfied’ or ‘very satisfied’ with their handset.

Palm Pre owners were also discovered to be highly pleased with their purchase, with 87 per cent of those quizzed claiming similar levels of satisfaction. This represents Palm’s best-ever showing in RBC’s research reports.

Mike Abramsky, an analyst at RBC, said: "It is the highest score ever recorded in our Palm satisfaction surveys and above all other manufacturers except Apple and (BlackBerry manufacturer) RIM."

News of the study comes amid rumours that Apple is poised to announce a slimmed down version of the iPhone 3G S imminently.

This is believed to feature key features of the larger version, such as HSDPA support and the faster processor, while reducing onboard memory capacity.

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