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O2 iPhone customers suffer from data disconnection problems

O2 iPhone customers suffer from data disconnection problems

Mobile internet access for customers of the network provider O2 has been patchy recently and O2 has now admitted that it is having issues with its network which are causing the lack of connectivity for 3G users (including iPhone and Palm Pre owners).

When first asked to explain the problems, O2 refused to go into detail, but later contacted the media with a fuller explanation.

The issue is partly linked into the high volume of data traffic currently experienced by the O2 network, but the main problem has been caused by the system which allocates IP addresses to O2 customers when they want to get online.

The main area affected appears to be concentrated in and around London and given the significant proportion of mobile data activity which is accounted for by the capital the problems caused by the outages are likely to be suffered by a significant percentage of O2 users.

This news of the impact in London is at odds with the official reports from O2 which suggest that the problems are not limited to a specific area.

It has been the large proportion of iPhone-owning O2 customers who have drawn attention to the various failings of the network throughout the last year, although this latest incident is having an impact on all O2 customers regardless as to phone model.

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