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  5. iPhone users wangling upgrades with insurance scams

iPhone users wangling upgrades with insurance scams

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iPhone users wangling upgrades with insurance scams

The number of iPhone owners who report 'accidental damage' to their smartphones rises dramatically when Apple launches a new version, an insurance company has revealed.

A 50 per cent rise in insurance claims accompanied the release of the iPhone 3G S in June 2009, Supercover has disclosed.

A spokesperson for the firm said: "We asked our customers making a claim to send in their damaged phones where possible and when we got the examples back often they were in pieces."

It was later discovered that many phones exhibited similar markings, where the damage had clearly been caused by a tool such as a hammer, or sometimes the heel of the owner's footwear.

This is leading experts to believe that many are deliberately breaking their mobiles to get an automatic upgrade.

Supercover's Ian Macauley said that seeing iPhones sent back in a complete state of disrepair was unusual in genuine cases of accidental damage.

Water damage or scratches and scrapes were common, but the amount of force that is required to smash a phone to bits is far greater than that which is typically exerted upon a damaged phone.

In the end around 25 per cent of the suspicious insurance claims get investigated and turned down by the firm, which could leave some would-be insurance scammers feeling rather silly - and out of pocket.

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