Apple has admitted that its new iPhone X is suffering from screen ‘burn in’, an issue known to affect devices with OLED screens.
In a new support document posted to its website, Apple said, with extended long-term use, OLED displays can also show slight visual changes. This is also expected behavior [sic] and can include “image persistence” or “burn-in,” where the display shows a faint remnant of an image even after a new image appears on the screen.
Apple also says that colours may appear different when the iPhone X’s screen is viewed from a wider angle.
The burn in problem has been in the tech headlines in recent weeks, after Google was forced to defend the quality of the display on its new Pixel 2 XL, which suffers from the same fault.
Issues such as this have long been seen as the reason Apple took so long to make the move to OLED. Older iPhones use LCD panels which are not affected by burn in.
It comes just days after the iPhone X hit shelves after an extended wait between launch and release. iPhone X supply remains constrained, although users are finding that they can lay their hands on one sooner if they collect their device from an Apple store, rather than wait to have one delivered.