Apple is investigating a glitch that means some iPhone X handsets are unable to take incoming calls, after a small number of complaints were posted on the tech giant's official message boards.
According to users' accounts, iPhone X handsets affected by the problem will ring or vibrate, but the handset’s screen will not wake up, often for several seconds.
What did we make of the iPhone X? Read the uSwitch review.
That means users are not able to see who has called or pick up the phone to find out.
In a brief statement, Apple said it was ‘looking into these reports’.
The issue fits into a wider pattern of iPhone X problems, most of which Apple has appeared to have dealt with in the previous few months.
The company has already had to apologise for the iPhone X failing to work in colder temperatures.
The news comes just days after it was revealed iPhone sales dipped by 1.3% between October and December.
The fall is believed to be due to the iPhone X’s delayed launch, with a boost expected in the current quarter.
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